Front Desk Agent (M/W) Club Med Resort Malaysia or overseas

Club Med; Kuching; On-site; MYR 24,000 - 36,000; Full time

Job summary

Join Club Med as a Front Desk Agent where your sociable nature and multilingual skills will shine. You will be the first point of contact for guests, ensuring their experience is personalized and enjoyable. Responsibilities include managing check-ins and check-outs, collaborating with various departments, and maintaining service quality. This role offers a unique opportunity to engage with international guests and showcase your talents.

Qualifications

• Master at least two languages.
• Experience in customer relations.

Responsibilities

• Welcoming guests and personalizing customer relations.
• Managing arrivals and departures.
• Guaranteeing quality of services and compliance with health rules.

Skills

Sociable

Helpful

Multilingual

Job description

Job Description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Be responsible for welcoming guests, providing information, and personalizing customer relations.
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices, and control deferred operations.
• Know the resort perfectly and collaborate with relevant departments (room staff, laundry, catering, etc.).
• Develop internal sales and ensure invoicing for stays and local sales.
• Guarantee the quality of services, ensure compliance with Club Med health and safety rules, and maintain the resort's assets.

As a G.O Front Desk Agent, you will benefit from the infrastructures and activities offered by Club Med. If you wish, you can even showcase your talents on stage!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.