Front Desk & Admin Assistant

Awantec; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company is seeking a Receptionist to manage the front office efficiently. This role involves greeting guests, handling phone calls, and ensuring a welcoming environment. The ideal candidate should have a diploma in relevant fields and possess excellent interpersonal skills. This position is crucial for creating a positive first impression and supporting office operations.

Qualifications

• Minimum of 1-2 years working exposure in related field.
• Speak and write well in Bahasa Malaysia and English.

Responsibilities

• Greet and welcome guests immediately upon arrival.
• Handle and answer phone calls professionally.
• Maintain an organized and presentable reception area.

Skills

Computer literate

Interpersonal skills

Attention to details

Problem solving

Education

Diploma in Human Resource Management

Diploma in Business Administration

Diploma in Office Systems Management

Job description

Key Accountabilities

The Receptionist is responsible for the overall activities in handling the front office function professionally and courteously, maintaining the appearance of the reception and lobby area, to assist and support office facility and administration tasks.

He/She will play a vital role in creating a positive first impression and ensuring the smooth operation of the office.

Job Summary

1. Responsible to greet and welcome guests immediately when they arrive at the office.
2. Handle and answer phone calls in a professional and courteous manner including determining necessary action such as providing necessary information to callers, transferring calls as necessary.
3. Handle additional requests, and record all relevant information.
4. Provide information and assistance to visitors and clients as needed.
5. Maintain an organized and presentable reception/lobby area.
6. Assist with data entry or other clerical tasks.
7. Stay informed about company policies and procedures to answer questions effectively.
8. Responsible for assisting ad-hoc tasks from the manager or supervisor if necessary.
9. Management of the meeting room within the reception desk.

Qualification

1. Diploma in Human Resource Management/Business Administration and Management/ Office Systems Management or Equivalent.
2. Minimum of 1-2 years working exposure in related field.

Competencies

Special skills

1. Computer literate
2. Preferred functional exposure in office management.
3. Speak and write well in Bahasa Malaysia and English.

Personal attributes

1. Attentive to details
2. High level of ethics and integrity
3. Able to work under pressure and meeting deadlines
4. Ability to interact with all levels of management
5. Good, effective and tactful interpersonal skills
6. Able to perform strategic planning