Fresh Graduates KYC Operations Analyst 1 - Consumer Business Support Unit

Citi; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Citi in Kuala Lumpur, Malaysia is hiring an entry-level Analyst for KYC Operations (KYC Operations Analyst - C09). You will support AML monitoring, governance, regulatory reporting, and the internal KYC program development.

This role involves collaboration with Compliance and Control teams to ensure accurate KYC records. Ideal candidates are fresh graduates with a Bachelor’s degree, knowledge of KYC/AML and banking operations, strong customer service, and Cantonese/Mandarin proficiency to

Qualifications

• Fresh graduates with a bachelor’s degree or equivalent.
• Experience in KYC/AML and banking operations.
• Proficiency in Cantonese or Mandarin is preferred to serve clients in Hong Kong/Singapore.

Responsibilities

• Assist with preparation, development, and approval of electronic KYC records and appendices.
• Create and maintain KYC records from internal and external sources.
• Update system information from initiation to approval of KYC record and report workflow progress.
• Validate information within KYC records and CIP documents for accuracy and completeness.
• Ensure KYC records meet local regulatory requirements and Citi BSU standards.
• Maintain BSU tools and related processes.
• Assess risk in business decisions and escalate issues to maintain Citi's integrity and compliance.

Skills

KYC/AML experience

Customer service

Cantonese/Mandarin proficiency

Education

Bachelor's degree

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Analyst, KYC Operations (Internal Job Title: KYC Operations Analyst - C09) based in Kuala Lumpur, Malaysia

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Fresh Graduates with Bachelor's degree/University degree or equivalent experience
• Experience applicants must have KYC or AML and general banking operations.
• Good customer service skills
• Proficiency in Cantonese or Mandarin is preferred to better serve our clients in Hong Kong and Singapore

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Family Group

Operations - Services

Job Family

Business KYC

Time Type

Full time

Most Relevant Skills

• Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review. Accessibility at Citi.

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