Become a Luxury Brand Evaluator Automobile Project in Selangor, Malaysia

CXG; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking luxury automobile enthusiasts for a unique role as a Luxury Brand Evaluator. In this flexible freelance position, you will assess customer experiences at luxury brands, providing valuable feedback that helps refine their services. Enjoy the freedom to choose your assignments, whether visiting high-end stores or evaluating online interactions. This role offers an exciting opportunity to engage with prestigious brands while sharing your insights to enhance luxury experiences. If you are passionate about automobiles and customer service, this is the perfect chance to make a meaningful impact in the luxury market.

Qualifications

• Must be 18 years or older with a good understanding of the automobile industry.
• Keen eye for observing and noting aspects of shopping experiences.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online and provide honest feedback.

Skills

Understanding of the automobile industry

Customer service improvement

Observational skills

Interpersonal skills

Tools

CXG Live platform

Job description

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.

• Flexibility: Each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities: Perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Locations:

• Petaling Jaya
• Sri Hartamas

About CXG:

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Minimum Requirements:

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

Job Type:

• This is a freelance, project-based position.
• Flexible working hours.