Fraud & Risk Analyst - Cantonese- Kuala Lumpur

Teleperformance; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a Fraud Analyst to enhance their fraud prevention efforts. In this role, you will analyze financial transactions, detect suspicious activities, and conduct thorough investigations to mitigate potential losses. You will collaborate with industry members to stay updated on fraud trends and propose innovative measures to combat emerging risks. This position offers a unique opportunity to make a significant impact in the financial services sector, ensuring the safety and integrity of transactions. Join a dynamic team dedicated to safeguarding against fraud and enhancing operational resilience.

Qualifications

• 3+ years of experience in fraud risk management with strong analytical skills.
• Knowledge of financial services and cyber frauds is essential.

Responsibilities

• Manage responses to escalated fraud incidents and conduct investigations.
• Provide training and guidance on fraud risk awareness to staff.

Skills

Fraud Risk Management

Cyber Fraud Knowledge

Social Engineering Awareness

Analytical Skills

Education

University Degree or equivalent

Tools

Fraud Surveillance Systems

Job description

Overview

We are looking for a Fraud Analyst responsible in detecting and preventing fraudulent activities by analyzing financial transactions, identifying suspicious patterns, and conducting investigations to mitigate financial losses.

Qualifications

• University Degree or equivalent preferred.
• A minimum of 3 years in practical fraud risk management.
• Experience and familiarity with fraud surveillance and monitoring systems are advantageous.
• Experience in law enforcement and investigation processes would be an added advantage.
• Have good working knowledge of cyber frauds and social engineering modus operandi.
• Have knowledge of the financial services industry, specifically in banking

Responsibilities

• Manage responses to fraud incidents escalated to FRM
• Investigations, booking of fraud losses and reporting in a timely manner
• Doing root cause analysis and suggest improvements in controls and processes
• Ensure a good and effective market intelligence network by maintaining a working relationship with industry members to keep abreast of fraud management developments, threats and trends. Pro-actively propose additional or new mitigating measures to manage emerging fraud risks, based on changing fraud trends and landscape.
• Recommend and assist in development of infrastructural support for FRM functions.
• Support the fraud risk awareness by providing staff training, guidance and advisories to Business and Support Units on fraud incidences.