Fraud Merchant Monitoring Exec / Manager

Hong Leong Bank; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a leading financial institution in Malaysia as a Fraud Merchant Monitoring Executive/Manager. This role involves developing strategies to prevent and mitigate fraud at the merchant level, conducting investigations, and ensuring compliance with internal and regulatory guidelines. You will need to leverage your analytical skills and experience in merchant monitoring to make impactful decisions. This innovative firm is dedicated to simplifying banking for its customers, and you can be part of this mission. If you are proactive and possess excellent interpersonal skills, this is the perfect opportunity to realize your full potential.

Qualifications

• Malaysian citizen with 5+ years of experience in merchant monitoring.
• Strong analytical and interpersonal skills required.

Responsibilities

• Recommend strategies for fraud prevention at merchant level.
• Conduct field investigations on suspected fraud cases.

Skills

Interpersonal Skills

Analytical Skills

Proactivity

Education

Bachelor's degree in Banking

Bachelor's degree in Law

Bachelor's degree in Finance

Bachelor's degree in Accountancy

Bachelor's degree in Business Studies

Job description

Fraud Merchant Monitoring Exec / Manager

Job Responsibilities:

• Recommendation of strategies to address acquiring fraud prevention, detection and mitigation at merchant level
• Initiate merchant withholding sales payments due to fraud occurrence
• Recommendation of termination on fraud phone/collusive/malpractice merchants
• Conduct field investigation on suspected or confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks
• Exercising discretionary authority in accordance to the prescribed guidelines and to ensure compliance to internal procedures and policies, Bank Negara Malaysia (BNM) and card schemes’ guidelines and regulation.

Requirements:

• Malaysian citizen
• Bachelor's degree in Banking, Law, Finance, Accountancy, Business Studies
• 5 years and above merchant monitoring working experience
• Good interpersonal skills and ability to interact well with all level of employees and customers
• Proactive, display self initiative, independent and good analytical skills

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Realise your full potential at Hong Leong Bank by applying now.