Fraud KYC - (up to RM2600) - Based in KL Eco City

Asia Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment firm is seeking a Fraud KYC professional based in KL Eco City. Responsibilities include performing KYC screening, identifying fraudulent transactions, and handling customer inquiries. Candidates should have experience in data entry or customer service, with strong attention to detail and communication skills. This position includes allowances and contributions.

Benefits

KPI Allowance

EPF and SOCSO contributions

Qualifications

• Experience in data entry or customer service roles is required.
• Proficiency in using KYC and fraud detection software/tools is essential.
• Strong communication and reporting skills necessary.

Responsibilities

• Perform KYC screening review for product applications.
• Identify and cancel fraudulent transactions from processing.
• Handle customer escalations regarding KYC-related inquiries.

Skills

KYC Screening

Fraud Detection

Customer Service

Attention to Detail

Communication Skills

Tools

KYC Software

Fraud Detection Tools

Job description

Fraud KYC - (up to RM2600) - Based in KL Eco City

Location: KL Eco City
Job ID: EEP45

Specialization: E COMMERCE

Job description:

KYC Responsibilities:

• Perform KYC screening review for product applications aligned with established SOP and guidelines.
• Identify and cancel fraudulent transactions from further processing.
• Handle customer escalations by responding to KYC-related inquiries and issues accurately and timely.

AML Responsibilities:

• Conduct name screening reviews for customers in accordance with AML regulations prior to onboarding for our products, following established SOP and guidelines.

Job Requirements:

• Experience in data entry or customer service roles.
• Proficiency in using KYC and fraud detection software/tools.
• Excellent attention to detail and ability to work under pressure.
• Strong communication and reporting skills.

Other Allowances:

• KPI Allowance: RM 400
• EPF and SOCSO contributions

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