Fraud Analyst (Trust & Safety)

Salt Digital Recruitment; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital recruitment company is looking for a Trust & Safety Analyst in Kuala Lumpur. In this role, you will handle fraud prevention efforts, collaborate with stakeholders, and ensure security compliance. The ideal candidate should have experience in analytics or customer-facing roles, strong problem-solving skills, and a passion for security. This is a contract position with competitive salary and opportunities for extension based on performance.

Qualifications

• Experience in an analyst or customer-facing role.
• Basic understanding of identity theft and fraud is a plus.
• Experience working in a team environment.

Responsibilities

• Collaborate with stakeholders to resolve customer inquiries.
• Identify fraudulent activities and manage alerts.
• Suggest improvements for fraud detection strategies.

Skills

Problem-solving

Customer-focused approach

Data querying

Job description

Salt is looking to hire a Trust & Safety Analyst to join of the global employment market place for one year & extendable contract role in Malaysia

You will have an opportunity to handle and address fraud or non-compliance queries, collaborating with stakeholders to safeguard the site against malicious activities.

The ideal candidate should have experience in an analyst or customer-facing role, with a strong passion for problem-solving, engaging with customers, learning about fraud prevention and risk mitigation, and actively contributing to a collaborative team

What you’ll do:

· Collaborate with internal and external stakeholders to resolve customer inquiries.

· Actively identify fraudulent or non-compliant advertisements and accounts.

· Analyze and manage alerts generated by detection tools.

· Offer recommendations for continuous improvement of detection rules.

· Identify emerging fraud trends and provide suggestions for risk mitigation

What You’ll Need :

· Basic understanding of identity theft, fraud, and industry risk trends is a plus.

· Experience working within a team in a medium to large enterprise is required.

· A passion for security and a customer-focused approach are key to success.

· Experience in querying data from multiple sources

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2506-354302

Salary: Negotiable

Salary per: month

Job Duration:

Job Start Date: 14/07/2025

Job Industries: Business Operations

Job Locations: Kuala Lumpur

Job Types: Contract

Apply for this Job

Name *

Please enter your full name.

Email *

Enter a valid email address.

Upload a CV *

Upload your CV to accompany your application for this job.

Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy *

Fields marked with * are required.