Food Service & Range Specialist

IKEA; Johor Bahru; On-site; MYR 24,000 - 36,000; Full time

Job summary

IKEA is seeking a food service team member in Johor Bahru to support cafe/food area with focus on safety, quality, and range presentation. You will learn content origins, preparation, and how to engage guests with stories behind the food.

Key responsibilities include ensuring daily routines are followed, spotting commercial opportunities from guest feedback, and collaborating with colleagues to deliver a welcoming guest experience in a busy retail setting.

Qualifications

• Experience handling cash registers in the food services industry.
• Excellent customer service, a sales driven, and motivated to work in a vibrant retail environment.
• Passionate about food and people.
• Flexible, curious, eager to learn, and enjoy working with others.
• Good attention to detail and ability to prioritize and organize work.
• Pride in serving our range to customers and giving them a tasty reason to return.

Responsibilities

• Actively contributing to a safety first culture.
• Ensuring efficiency in operations and that routines are known by colleagues and followed.
• Learning about the IKEA food range and sharing knowledge with guests and colleagues.
• Presenting the width and depth of the IKEA food range to inspire guests.
• Acting quickly on commercial opportunities and customer feedback.
• Understanding and contributing to department action plans and supporting manager goals.

Skills

Cash register experience

Customer service

Sales driven

Food knowledge

Team player

Tools

POS system

Job description

IKEA is seeking a food service team member in Johor Bahru to support cafe/food area with focus on safety, quality, and range presentation. You will learn content origins, preparation, and how to engage guests with stories behind the food.

Key responsibilities include ensuring daily routines are followed, spotting commercial opportunities from guest feedback, and collaborating with colleagues to deliver a welcoming guest experience in a busy retail setting.