Food Service Executive

Columbia Asia Group; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Kuala Lumpur is seeking an experienced individual to manage Patient Services and Café Operations. The role involves supervising food delivery, managing service staff, and ensuring compliance with health and safety regulations. Candidates should have a degree in Hospitality/Food Service Management and over 5 years of relevant experience. Proficiency in English and Bahasa Malaysia is required, along with strong leadership and communication skills.

Qualifications

• 5+ years relevant working experience.
• Preferably with 4+ years in hospitality/service industry and 1 year supervising.
• Good command in both English and Bahasa Malaysia (written and spoken).

Responsibilities

• Manage and coordinate Patient Services/Café Services.
• Ensure delivery of food to patients as per prescribed diet.
• Implement company policy and procedures.

Skills

Leadership

Communication

Food hygiene knowledge

Inventory management

Education

Degree/ Diploma/ Certificate in Hospitality/ Food Service Management

Job description

Able to lead to a positive work environment for a culinary team.

Responsibilities

1. Manage and coordinate the Patient Services/ Café Services and/ or a small catering installation.
2. Handle electronic store packages, issues and receipts and supervise cleaning and stacking of stores.
3. Understand and follow diet menus as per instructions given by Dietitian and ensure delivery of food to patient as per prescribed diet.
4. Prepare indents for the food service section as per the consumption pattern and maintain consumption reports and costs of the department, including tracking breakages.
5. Work on computers, show fluent written and oral communication, and demonstrate good work scheduling and planning skills.
6. Ensure implementation of company policy and procedures at the hospital premise.
7. Knowledge of proper food hygiene and storage practices.
8. Ensure complete care and handling in relation to IPD catering service and buffet equipment.
9. Observe and enforce safe working practices with all food service staff.
10. Follow all safety rules and procedures as per the site requirements.
11. Ensure equipment and materials are not left unattended.
12. Attend fire fighting workshop and demonstrate ability to fight a minor fire and provide first aid.
13. Plan menus for small functions as needed.
14. Assist the manager to ensure complete guest satisfaction in IPD/Café operations.
15. Train or attend hygiene, infection control, waste management and HACCP training modules to incorporate into workflow management.
16. Responsible for inventory and controls measures.
17. Responsible for Café counter/ menu/ buffet/ pricing.
18. Responsible for Café presentation and cleanliness.
19. Train all Café/IPD staff in service sequence.
20. Perform other duties as assigned or directed.

Education and Requirements

• Degree/ Diploma/ Certificate in Hospitality/ Food Service Management.
• 5+ years relevant working experience.
• Preferably with 4+ years of experience in a hospitality or service industry and 1 year supervising on the job.
• Have good command in both English and Bahasa Malaysia (written and spoken).

Special Demands

• Positive attitude.