Food Safety & Quality Executive

Kerry Group plc; Johor Bahru; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading food safety organization in Johor Bahru is looking for an FSQ Executive to ensure effective implementation of food safety and quality systems. You will be responsible for conducting audits, managing certification processes, and addressing customer feedback. Candidates should have a degree in Food Science and at least 2 years of experience in the food manufacturing industry. Strong problem-solving and communication skills are essential. This full-time role emphasizes continuous improvement and operational excellence.

Qualifications

• Minimum 2 years of experience in the food manufacturing industry.
• Sound technical knowledge in food safety standards like FSSC 22000.
• Ability to work independently and collaboratively.

Responsibilities

• Implement and maintain food safety and quality systems.
• Prepare and lead internal audits and manage certifications.
• Attend to customer inquiries and handle feedback promptly.

Skills

Risk assessment

HACCP knowledge

Documentation skills

Problem-solving skills

Education

Degree in Food Science or related disciplines

Job description

About the role

To ensure the effective implementation and maintenance of food safety and quality systems in compliance with regulatory requirements, customer expectations, and certification standards. The FSQ Executive plays a key role in internal audits, external certification processes, and continuous improvement of the Food Safety and Quality Management System (FSQMS).

Reporting to: Assistant FSQ System Manager

Key responsibilities

1) Developing, Implementing and Maintaining FSQMS

• Creating, updating, and maintaining food safety and quality procedures and ensuring compliance with relevant standards, policies, customers, statutory and regulatory requirements.
• Conduct hazard analysis or risk assessments on raw materials, packaging materials, chemicals and external service providers.
• Support in analysing and troubleshooting of non-conformances / customer complaint, coordinating Root Cause Analysis and Corrective/Preventive Action (RCAAP).
• Coordinate cross-functional training on food safety and quality procedures.
• Maintain FSQMS database, document update and control system either in physical copy or system.
• Ensure traceability / mock recall / mock crisis are carried out in the pre-defined frequency and time limit.

2) Audits and Certification

• Prepare and lead internal audits to assess compliance and identify improvement areas.
• Coordinate customers / third-party audits and certification processes.
• Liaise with external auditors, regulatory bodies, and certification agencies.
• Follow up on audit findings and ensure timely closure of action items.

3) Customer Focus

• Attend to customer enquiries / questionnaires and handle customer feedback / complaint in timely manner.

4) Reporting and Analysis

• Compile and analyze FSQ performance data and KPIs.
• Prepare monthly FSQ reports for management review.
• Support risk assessments and continuous improvement initiatives.
• Prepare and/or review daily, monthly and/or yearly reports / trending analysis for continual improvement
• Arrange and prepare for meeting minutes and/or FSQMS management review.

Qualifications and skills

• Degree in Food Science, Food Technology, Food Engineering, Chemistry, or related disciplines.
• Minimum 2 years of experience in the food manufacturing industry with sound technical knowledge in risk assessment, PRPs, HACCP, FSSC 22000, RSPO and other relevant food safety standards
• Experience in handling audits and certification process.
• Excellent documentation and organizational skills.
• Detail-oriented with a pro-active mindset.
• Ability to work independently and collaboratively.
• Excellent communication and problem-solving skills.
• Effective communication with cross functional teams at multi-levels within the organization.
• Passion for continuous improvement and operational excellence

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.