Food & Beverage Supervisor

Hotel Pudu Plaza; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Supervisor to oversee dining operations and ensure exceptional guest experiences. In this role, you will coordinate staff activities, manage day-to-day restaurant operations, and uphold high cleanliness and service standards. Your expertise in inventory management and cost control will be crucial in achieving sales targets while maintaining compliance with hygiene regulations. If you are a team player with a pleasant personality and a commitment to exceptional service, this opportunity is perfect for you.

Qualifications

• At least 2 years of supervisory experience in F&B.
• Proficient in inventory management and cost control.

Responsibilities

• Supervise dining room staff for efficient service and guest satisfaction.
• Monitor cleanliness and hygiene standards in F&B areas.

Skills

Inventory Management

Cost Control

Teamwork

Customer Service

Communication Skills (English & Malay)

Job description

Supervise and coordinate activities of dining room staff to ensure efficient service and guest satisfaction.

Support the planning and managing day-to-day operations of restaurants, room service, and banquet events.

Monitor cleanliness, organization, and standards of all F&B areas in accordance with hotel policies and hygiene regulations.

Train, coach, and evaluate F&B team members to maintain high performance and guest service standards.

Assist with staff scheduling, ensuring proper coverage during busy periods.

Handle guest inquiries, complaints, and feedback promptly and professionally.

Ensure all opening and closing procedures are completed accurately.

Collaborate with kitchen staff to ensure smooth food service operations.

Monitor inventory and assist with stock ordering and control.

Enforce safety and hygiene protocols in accordance with Halal, HACCP and other regulations.

Support in budgeting, cost control, and achieving sales targets.

Job Requirement:

Experience: At least 2 years of relevant experience at supervisory role in F&B and familiar with industry standard.

Proficient in inventory management and cost control.

Pleasant personality, good working attitude, responsibility, friendly and active personnel.

Team player and fast learner.

Willing to work on shift, weekend and public holidays.

Good command of language in English & Malay.