Food and Beverage Team Leader

Hilton Worldwide, Inc.; Shah Alam; On-site; MYR 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen im Gastgewerbe sucht einen Food and Beverage Team Leader, der die Abläufe in den Gastronomiebereichen überwacht und ein hervorragendes Erlebnis für Gäste und Mitglieder sicherstellt. In dieser spannenden Rolle arbeiten Sie eng mit Ihrem Team zusammen, um die Unternehmensziele zu erreichen und die Einhaltung der Markenstandards zu gewährleisten. Wenn Sie eine Leidenschaft für den Kundenservice haben und gerne in einem dynamischen Umfeld arbeiten, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung in der Gastronomie ist erforderlich.
• Starke Kundenorientierung und Teamfähigkeit.

Responsibilities

• Überwachung der Abläufe in den Gastronomiebereichen.
• Effektive Kommunikation und Delegation von Aufgaben.

Skills

Kundenservice

Teamarbeit

Flexibilität

Job description

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Job Description - Food and Beverage Team Leader (HOT0BL2Z)

Job Number: HOT0BL2Z

Work Location: DoubleTree by Hilton Shah Alam i-City, Golden Triangle Shah Alam 40000

Position Overview

A Food and Beverage Team Leader is responsible for supervising the operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. The role involves working with the team to meet departmental targets and ensuring high standards of service and compliance.

Key Responsibilities

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks effectively to the team
• Ensure compliance with brand standards
• Manage guest queries promptly and efficiently
• Represent the needs of the team
• Assist management in achieving financial targets
• Support training and development of team members
• Participate in annual and mid-year appraisals
• Comply with security, fire regulations, and health and safety legislation
• Maintain environmental awareness
• Collaborate with other departments to foster good relationships

Candidate Profile

Required Skills and Experience:

• Previous experience in Food and Beverage
• Strong commitment to customer service
• Flexibility in responding to various work situations
• Ability to work independently and as part of a team

Preferred Qualifications:

• Experience in the hotel industry
• Experience in supervision and delegation
• Willingness to develop team members and oneself

Working at Hilton

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to extended-stay suites. With nearly a century of service, Hilton is committed to providing exceptional guest experiences worldwide. Our vision is “to fill the earth with the light and warmth of hospitality,” and our team members are central to achieving this goal.