Fleet Key Account Manager

Talixo; Malaysia; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading transportation company is seeking a Fleet Key Account Manager located in Malaysia or Thailand. The role involves developing and managing relationships with fleet partners, collaborating on strategic account plans, and utilizing data analysis to drive performance. Ideal candidates have over 5 years of B2B account management experience in the transportation industry and possess strong relationship management skills. Flexible working hours and discounts on company services are offered.

Benefits

Flexible working hours

Discounts for Talixo Services

Qualifications

• 5+ years of B2B key account management experience.
• Direct experience within the transportation or mobility industry.
• Demonstrated success in strategic account planning.

Responsibilities

• Develop and maintain relationships with key fleet partners.
• Collaborate with teams to create strategic account plans.
• Utilize data to track performance and identify areas for improvement.

Skills

B2B key account management experience

Exceptional relationship management

Strategic and analytical thinking

Strong commercial acumen

Job description

Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door.

Operating across two key locations: Krakow and Berlin, our cohesive teams - IT, Operations, Fleet, Pricing, Sales, Finance and HR - drive technological innovation, operational excellence, and organizational development.

The Role

We are seeking passionate professionals to join our team as a Fleet Key Account Manager located in Malaysia or Thailand, to manage business relations with our Taxi and Limousine Fleet Partners network across ASIA region.

Responsibilities

• Develop and maintain strong, long-lasting relationships with key fleet partners.
• Act as the main point of contact for all account-related matters, ensuring effective communication and understanding of fleet requirements.

Strategic Account Planning

• Collaborate with internal teams to create and implement strategic account plans tailored to each fleet customer's needs and integrate them in Talixo systems.
• Identify opportunities for account growth and expansion, ensuring alignment with the company's overall business objectives.

Contract Negotiation and Management

• Shortlist potential new partner fleets, make cold calls to acquire new leads, and qualify leads.
• Establishing a network of partnerships and negotiating deals across your region and your product line.
• Onboarding and training of new fleets.

Data Analysis and Reporting

• Utilise data and analytics to track key performance indicators, providing insights and recommendations to enhance fleet services and quality.
• Prepare regular reports for fleets, highlighting performance metrics and identifying areas for improvement.
• Stay informed about industry trends, competitor activities, and market changes to identify opportunities and potential risks.

Ideal Profile

• 5+ years of B2B key account management experience, with a proven track record of managing and growing a portfolio of high-value clients.
• Direct experience within the transportation, mobility, or a related industry.
• Demonstrated success in strategic account planning, including identifying and executing on upsell or expansion opportunities within existing accounts.

Core Competencies

• Exceptional Relationship Management: A natural ability to build rapport and establish trust with diverse stakeholders.
• Strategic & Analytical Thinking: The ability to not just manage day-to-day tasks but to see the bigger picture.
• Strong Commercial Acumen: A solid understanding of business drivers and the ability to negotiate mutually beneficial deals.

What's on Offer

• Flexible working hours, Monday to Friday day shift. Full time contract.
• Discounts for Talixo Services.