FinTech Operations Specialist – AI-Driven Back‑Office

Atome; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

Atome is looking for a full-time operational specialist in Kuala Lumpur. The role involves managing daily operational requests related to account management and working efficiently with various departments.

Ideal candidates should have 1–2 years of experience, particularly in the CFD/Forex/Financial industry, and the ability to adapt to a shift-based work environment. The position offers opportunities for career growth and necessitates emotional stability under high-frequency communication scenarios.

Qualifications

• Minimum 1–2 years of working experience preferred.
• Strong sense of responsibility and willingness to learn operational logic and processes.
• Emotionally stable and able to maintain consistent performance.

Responsibilities

• Handle daily operational requests related to account management.
• Coordinate with internal departments including CS, Sales, Risk, Finance.
• Participate in process optimization, operational monitoring, and workflow improvements.

Skills

Operational management

Cross-department coordination

Customer Service

Ability to adapt to shifts

Job description

Atome is looking for a full-time operational specialist in Kuala Lumpur. The role involves managing daily operational requests related to account management and working efficiently with various departments.

Ideal candidates should have 1–2 years of experience, particularly in the CFD/Forex/Financial industry, and the ability to adapt to a shift-based work environment. The position offers opportunities for career growth and necessitates emotional stability under high-frequency communication scenarios.