Financial Compliance Authorization Analyst

Roche Services (Asia Pacific) Sdn Bhd; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global healthcare company is seeking a Financial Compliance Authorization Analyst in Selangor, Malaysia. The ideal candidate will have 3–4 years of SAP experience and knowledge of authorization concepts. This role requires effective problem-solving and excellent communication skills. Join us to contribute to innovative healthcare solutions in a collaborative environment.

Qualifications

• 3–4 years of SAP experience, preferably in consulting or helpdesk roles.
• Proficiency in English and experience in international and intercultural collaboration.
• Agile mindset, adaptable to speed, stability, and flexibility.

Responsibilities

• Support SAP end-users with resolving authorization issues.
• Manage SAP access issues, including missing or locked users.
• Contribute to continuous improvement processes.

Skills

SAP authorization knowledge

Problem-solving skills

Communication skills

Customer-centric mindset

Teamwork and collaboration

Education

Bachelor's degree in Business, IT, or related fields

Tools

SAP GRC tools

Job description

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Relocation benefits are not available for this job posting.

The Opportunity:

As a Financial Compliance Authorization Analyst, you will:

1. Ensure the effective and efficient support of global processes in the area of SAP authorization concepts.
2. Support SAP end-users with resolving authorization issues.
3. Manage SAP access issues, including missing or locked users.
4. Support access management in cases of missing role or job function assignments.
5. Prioritize, follow-through, and manage multiple tasks and responsibilities effectively.
6. Coordinate and implement SAP authorization development in accordance with user roles and segregation of duties.
7. Gather relevant information for issues, analyze root causes, and propose solutions to 2nd Level Support.
8. Raise requests to 2nd Level Support for user creation, unlocking, or parameter changes.
9. Contribute to continuous improvement processes and demonstrate a personal mindset towards improvement.
10. Maintain and improve service levels with high commitment.
11. Develop a comprehensive understanding of the Internal Controls organization and broader business.
12. Collaborate on root cause analysis and process improvements.
13. Serve as the first point of contact for key stakeholders, fostering collaborative relationships.
14. Conduct operational reviews with stakeholders.
15. Contribute to enhancing customer satisfaction across functions.

Who you are:

1. Bachelor's degree in Business, IT, or related fields (e.g., Accounting, Finance, Economics, Information Science).
2. 3–4 years of SAP experience, preferably in consulting or helpdesk roles.
3. Strong knowledge of SAP authorization, access management, and GRC tools.
4. Customer-centric mindset (internal and external).
5. Exceptional problem-solving and communication skills.
6. Proficiency in English and experience in international and intercultural collaboration.
7. Ability to work independently and proactively.
8. Agile mindset, adaptable to speed, stability, and flexibility.
9. Strong collaboration, teamwork, and interpersonal skills.
10. Good administrative skills.
11. Interest in gaining experience in SAP Security and SoD compliance.
12. Team player attitude.

Please note: Resumes must be submitted in English, as our interview panel may include participants from outside your local country.

Who we are

A healthier future drives us to innovate. Over 100,000 employees worldwide are dedicated to advancing science and ensuring access to healthcare. Our efforts have resulted in over 26 million treatments and 30 billion diagnostic tests conducted. We empower each other to explore new possibilities, foster creativity, and deliver life-changing healthcare solutions.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

For further information and to apply, please visit our website via the “Apply” button below.

Candidates must be residents of Malaysia or have the right to work in Malaysia.