Finance System Admin Executive (Kuala Lumpur, Malaysia)

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Singtel KL (Sudong MY Sdn Bhd) is launching a new Shared Services Centre in Kuala Lumpur. The Finance Systems Admin Executive role supports finance units and senior stakeholders, managing day-to-day finance system operations, master data, and system performance.

The role collaborates with IT and vendors to translate business needs into solutions, aiming to meet SLAs and drive continuous improvement across reporting, governance, and controls.

Qualifications

• Master data governance including GL accounts, cost centres and profit centres.
• Ensure data accuracy, consistency and compliance with standards and controls.
• Implement and monitor data governance policies and approval workflows.
• Budget planning, allocation and transfer processes in the system.
• Ensure budget movements are recorded and compliant with policies.
• Perform reconciliations between sub-ledgers and general ledgers.
• Investigate discrepancies across systems, interfaces and reports.
• Establish data governance framework with ownership and audit trails.
• Align financial data across SAP modules and external tools.
• Support audits with system data, documentation and explanations.

Responsibilities

• Manage day-to-day operations of finance systems, ensuring they are maintained, improved, and running efficiently.
• Troubleshoot issues, manage master data, and support business users.
• Collaborate with IT teams and vendors to translate business needs into system solutions.
• Meet SLAs, improve customer experience, and drive continuous improvement.

Skills

Financial Analysis

Reconciliation

Problem Solving

Stakeholder Communication

Documentation

SAP FICO

Shared Services

Data Analysis

Data Governance

Education

Degree in Accounting or related field

Tools

SAP

Job description

Be a part of something BIG!

Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)!

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.

The Finance Systems Admin Executive is part of Finance Shared Services, providing support to business units and senior finance stakeholders. Manages day-to-day operations of finance systems, ensuring they are maintained, improved, and running efficiently. This includes troubleshooting issues, managing master data, and supporting business users. The role also works closely with IT teams and vendors to translate business needs into system solutions and ensure smooth system performance. Key responsibilities include meeting SLAs, improving customer experience, and driving continuous improvement.

Systems supported:

• SAP (S/4HANA) – accounting and financial reporting


• SAP BW/HANA – reporting and analytics


• CCH Tagetik – budgeting and planning


• Timesheet system – project time tracking

Make an Impact by:

1. Master Data Management

• The creation, maintenance, and governance of finance-related master data (e.g., GL accounts, cost centres, and profit centres).


• Ensure data accuracy, consistency, and compliance with organisational standards and controls.


• Implement and monitor data governance policies and approval workflows.

1. Budget Management & Transfers

• Perform planning, allocation, and budget transfer processes within the system.


• Ensure budget movements are accurately recorded and comply with financial policies.


• Support business units with budget-related queries and reporting.

1. System Reconciliation & Data Governance

• Perform periodic reconciliation processes between sub-ledgers and general ledgers to ensure data integrity and financial accuracy.


• Investigate and resolve discrepancies across systems, interfaces, and financial reports.


• Ensure a strong data governance framework, including data ownership, validation rules, and audit trails.


• Ensure alignment of financial data across systems (e.g., SAP modules, external reporting tools).


• Support audit and compliance activities by ensuring traceability, transparency, and completeness of financial data.

1. Troubleshooting & Issue Resolution

• Act as the primary point of contact for finance system issues and incidents.


• Diagnose and resolve functional and data-related problems in a timely manner.


• Liaise with technical teams or external vendors for complex issue resolution.

1. Stakeholder Engagement

• Work closely with finance, IT, and business stakeholders to understand requirements and deliver solutions.


• Translate business needs into system enhancements and improvements.


• Provide regular updates on system performance, issues, and initiatives.

1. Process Improvement & Compliance

• Identify opportunities to improve financial processes and system efficiencies


• Ensure compliance with internal controls, audit requirements, and regulatory standards.


• Support audits by providing system data, documentation, and explanations.

1. Reporting & Documentation

• Oversee the development and maintenance of financial reports and dashboards


• Ensure proper documentation of system processes, configurations, and changes.


• Promote best practices in documentation and knowledge sharing.

Skills for Success

• Degree in Accounting or any related field


• Minimum 3 years in accounting/financial analysis within enterprise systems


• Experience in financial data analysis, reconciliation, and problem solving


• Experience in large corporate environments (telco experience is a plus)


• Experience working in shared services or regional support environments


• Good in documentation skills for systems and processes


• User experience in SAP Financial Accounting and Controlling modules


• Knowledge of accounting practices, month-end close, and reporting


• Understanding of financial and management accounting principles


• Direct experience in SAP master data maintenance


• An excellent team player with stakeholders and communication skills


• Customer-focused with user support experience