Finance (Order to Cash), Senior Analyst

ZALORA Group; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

Join a leading online fashion and lifestyle destination as a Finance professional. You will manage cash applications and billing processes, ensuring compliance with local regulations. This role offers opportunities for career growth and a supportive work culture.

Benefits

Flexible work arrangements

Focus on mental and physical well-being

Career growth aligned with your goals

Friendly, team-oriented culture

Qualifications

• Minimum of 5 years’ experience in OTC or similar roles.

Responsibilities

• Prepare templates for uploading in SAP to publish incoming bank statements.
• Process payment allocations based on remittances.
• Perform monthly reconciliations for various accounts.

Skills

Microsoft Excel

SAP

Education

Degree in Finance

Degree in Accounting

Degree in Business Administration

ACCA

MICPA

CIMA

Job description

Job Summary

Reporting to the Finance Services Order to Cash Manager, the incumbent will be responsible for the cash application, ZAP, and GFG ads processes. This role requires understanding the procedural and operational aspects of account receivables transaction processing in accordance with Zalora policies and local legal and statutory requirements.

Core Responsibilities

Cash Application

• Prepare templates for uploading in SAP to manually publish incoming bank statements for receipts.
• Process payment allocations based on remittances or supporting documents.
• Collaborate with stakeholders to identify short payments or discounts for credit note processing.
• Perform monthly reconciliations (Intercompany accounts, clearing accounts, GFG Ads accounts, receivables, and advances).
• Monitor errors and exceptions in automated processes, working with the associate manager and IT team to identify root causes.
• Complete settlement details for prepayments and refunds.

Billing

• Post internal, external, and intercompany invoices (recharge billing, management fees, freight, expenses, payroll, POB).
• Issue customer and intercompany statements of account.
• Check and prepare accruals; ensure intercompany transfers are completed monthly.
• Prepare billing reports for internal stakeholders.
• Manage disputes related to lost and damaged items.
• Support commercial projects such as local wallet, payment provider changes, and manual top-up automation.

Expectations

• Handle requests according to work instructions and SOPs for accuracy and completeness.
• Adhere to internal controls and standards; support controls and inspections.
• Meet reporting deadlines; respond promptly to stakeholder requests.
• Contribute to process improvements and system projects.

Qualifications and Experience

• Degree in Finance, Accounting, Business Administration, or pursuing professional qualifications like ACCA, MICPA, or CIMA.
• Strong proficiency in Microsoft Excel and SAP.
• Minimum of 5 years’ experience in OTC or similar roles.

Why Build Your Career with Zalora?

• An exciting platform for success.
• Focus on mental and physical well-being.
• Flexible work arrangements.
• Friendly, team-oriented culture.
• Career growth aligned with your goals.

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The Zalora Story

ZALORA is Asia’s leading online fashion, beauty, and lifestyle destination, part of Global Fashion Group. It has a strong presence across Asia, with over 50 million visits per month.

Note: We do not accept unsolicited resumes from third parties unless a written agreement is in place. Resumes from third parties are waived of any claim for placement or referral fees.

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