Finance Operations Officer (6 months contract)

Allianz Services; Kuala Lumpur; On-site; MYR 58,000 - 86,000; Part time

Job summary

Allianz Services, part of Allianz Group, invites applications for a Finance Operations role supporting settlements, credit control and intermediary transactions. This contract position will contribute to finance transformation initiatives and UAT on system improvements while ensuring accurate processing and strong internal control.

By joining the finance operations team, you will liaise with intermediaries, manage reconciliation, issuances and disputes, and help enhance AR processes in a dynamic

Qualifications

• Tertiary Education in Accountancy and Finance or related studies such as Business Administration.
• Minimum at least 3 years of experience in credit control function and with working experience in the insurance industry.
• Excellent analytical, problem-solving and communication skills.
• High level of integrity and attention to details.
• Ability to convey information clearly and effectively to management (verbal and written).
• Ability to identify patterns and root causes in complex data and processes.
• Ability to handle complex processes (closing, reporting, finance operations).
• Versatile with good knowledge and understanding in Finance Operations works and processes.

Responsibilities

• Manage settlement for premiums, commissions, credit control and daily finance operation processing on intermediaries for Agency portfolio.
• Establish and improve the processes of credit control for portfolio where necessary.
• Perform issuance of Notice of Cancellation and Letter of Demand and liaise with external agencies/ law firm for recovery of premiums.
• Propose and perform write off for non-collectible premiums.
• Manage reconciliation of funds received and perform inter system and suspense reconciliation.
• Perform receipting allocation and reconciliation and liaise with internal/ external stakeholders to resolve related issues.
• Responsible for sending statement of account and commission advice for intermediaries.
• Liaise with intermediaries and Policy Management Team to resolve discrepancies in policy booking and premium reconciliation.
• Perform processing works with data security control execution.
• Manage and resolve all disputes and issues with intermediaries in collection of premiums.
• Propose and establish improvements in processes and controls in AR scope of work.
• Establish SOP for AR scope of work assigned where need be.
• Liaise with Business Development Teams in the management of intermediaries.
• Liaise with IT Technical Team and/ or Policy Management Team to resolve discrepancies in bookings, GST and intermediaries account set up that affects premium collection.
• Ad-Hoc project/ job as assigned by Head of Finance Operations from time to time.

Skills

Analytical skills

Problem-solving

Communication skills

Attention to detail

Integrity

Education

Accountancy and Finance

Job description

Allianz Services is proud to serve and be part of Allianz Group, one of the world’s leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver client experience within Allianz Group. At Allianz Services, we have a specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we aim to continuously evolve, improve, and deliver excellence while contributing to the transformation of Allianz. Caring for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

This position is part of the finance operations team reporting to the Head of Finance Operations / Finance Operations Manager. The person will be responsible for settlements, credit control and finance operation processing on transaction with intermediaries.

This position will need to communicate with intermediaries and will be involved in finance transformation projections such as UAT on system improvements, improving workflow and process within the finance operations department.

This position is offered on a contract basis to support business continuity during a period of maternity leave coverage.

Key Responsibility Areas

• Manage settlement for premiums, commissions, credit control and daily finance operation processing on intermediaries for Agency portfolio
• Establish and improve the processes of credit control for portfolio where necessary
• Perform issuance of Notice of Cancellation and Letter of Demand and liaise with external agencies/ law firm for recovery of premiums
• Propose and perform write off for non-collectible premiums
• Manage reconciliation of funds received and perform inter system and suspense reconciliation
• Perform receipting allocation and reconciliation and liaise with internal/ external stakeholders to resolve related issues
• Responsible for sending statement of account and commission advice for intermediaries
• Liaise with intermediaries and Policy Management Team to resolve discrepancies in policy booking and premium reconciliation
• Perform processing works with data security control execution
• Manage and resolve all disputes and issues with intermediaries in collection of premiums
• Propose and establish improvements in processes and controls in AR scope of work
• Establish SOP for AR scope of work assigned where need be
• Liaise with Business Development Teams in the management of intermediaries
• Liaise with IT Technical Team and/ or Policy Management Team to resolve discrepancies in bookings, GST and intermediaries account set up that affects premium collection
• Ad-Hoc project/ job as assigned by Head of Finance Operations from time to time

Capabilities And Qualifications

• Tertiary Education in Accountancy and Finance or other related studies such as Business Administration
• Minimum at least 3 years of experience in credit control function and with working experience in the insurance industry (insurance company or intermediary).
• Excellent analytical, problem-solving and communication skills
• High level of integrity and attention to details
• Ability to understand, elaborate and convey information clearly and effectively in respect to the audience / level of management (both verbal and in writing)
• Ability to identify patterns and root causes in complex (e.g. ambiguous, from various sources) data and processes to rapidly distill key issues and provide insight and resolution in various situations
• Ability to handle complex processes (closing, reporting, finance operations) including understanding of data flows
• Ability to navigate well when presented with an ambiguous and complex situation/ process
• Versatile with good knowledge and understanding in Finance Operations works and processes

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let's care for tomorrow.