Finance Business Analyst - Digital Transformation

OCBC Malaysia; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

OCBC Malaysia seeks a Business Analyst to drive digital transformation by analyzing current processes, gathering requirements, and collaborating with stakeholders to implement solutions that enhance efficiency and customer experience.

The role involves designing and validating digital tools, supporting change management, and ensuring continuous improvement across operations with data analytics, automation, and AI initiatives.

Qualifications

• Bachelor’s degree in a quantitative discipline such as mathematics, statistics, or computer science.

Responsibilities

• Requirements Gathering: Work closely with stakeholders to gather and document detailed business requirements for digital transformation initiatives
• Process Analysis: Analyse existing operational workflows to identify inefficiencies, bottlenecks, and areas where digital solutions can drive improvement.
• Solution Design and Implementation: Work alongside stakeholders to develop and deploy digital solutions that meet business and operational needs, utilizing technologies such as automation, AI, and data analytics
• Testing and Validation: Lead and participate in user acceptance testing (UAT) to confirm that digital solutions meet business requirements and are ready for rollout
• Change Management: Support the adoption of new digital tools and processes by producing timely documentation of use cases
• Continuous Improvement: Track the performance of implemented digital solutions and recommend enhancements to sustain and increase operational effectiveness

Skills

Collaboration

Communication

Interpersonal skills

Teamwork

Self-motivation

Education

Bachelor’s degree in mathematics, statistics, or computer science

Tools

Power BI

Excel

Power Query

Power Pivot

Word

PowerPoint

VBA

SQL

Python

Job description

OCBC Malaysia seeks a Business Analyst to drive digital transformation by analyzing current processes, gathering requirements, and collaborating with stakeholders to implement solutions that enhance efficiency and customer experience.

The role involves designing and validating digital tools, supporting change management, and ensuring continuous improvement across operations with data analytics, automation, and AI initiatives.