Field Trainer (Retail Trainer)

Hiredly X; Johor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading company in retail seeks a Sales Trainer to enhance team performance through structured training and guidance. The ideal candidate will design engaging training programs while mentoring managers and associates to meet sales objectives. Applicants should have a strong sales background and excellent coaching skills.

Qualifications

• Experience in coaching, training, or similar roles.
• Familiar with e-learning and role-playing activities.
• Strong presentation and sales knowledge.

Responsibilities

• Guide and mentor Store Managers and Sales Associates.
• Develop training programs using gamification and simulations.
• Evaluate performance pre- and post-training.

Skills

Coaching

Presentation Skills

Knowledge of Sales Process

Education

Work experience as Sales Coach or Trainer

Tools

E-learning platforms

Job description

Job Description :

• Understand goals and identify gaps in performance, productivity and quality at both the individual and team level
• Provides superior guidance, mentoring, coaching and feedback for the Store Manager and Sales Associate to strengthen their overall sales performance.
• Onboarding new District Manager, Store Manager and Sales Associate, leading training activities, and providing help with specific issues related to retail or store operations.
• Developing training programs and designing training courses using gamification, role-playing activities and job simulation.
• Structures training plans to meet financial objectives.
• Evaluating individual performance before and after the training program.
• Stay up to date with the new market trends and demands of a retail sales environment.
• Must continue to be well-versed in and knowledgeable of all products and services, procedures and policies.

Requirement:

• Work experience as a Sales Coach, Sales Trainer or similar role.
• Familiar with e-learning platforms and role-playing activities
• Excellent presentation and coaching skills.
• Strong knowledge of the sales process and its best practices