Field Service Technician Apprentice

FixSensei; Selangor; On-site; MYR 33,000 - 50,000; Full time

Job summary

Jora Malaysia is seeking an electronics technician to provide service and customer support during field visits or dispatches. You will diagnose errors, determine solutions, and set up hardware with software and drivers, while maintaining smartphones, tablets and related devices.

The role emphasizes proactive learning, professional interpersonal skills, and fluency in English plus another language to assist diverse customers. Education is secondary-level or equivalent, given the company’s needs.

Qualifications

• Some experience in repairing electronic devices.
• Fluent in English and another language.
• Professional and personable with effective interpersonal skills.
• Secondary education, eg SPM, O-level or equivalent.
• Proactive and enthusiastic learner.

Responsibilities

• Providing service and customer support during field visits or dispatches.
• Diagnosing errors or technical problems and determining proper solutions.
• Setting up hardware and installing and configure relevant software and drivers.
• Maintaining and repairing smartphones, tablets and similar technological equipment or peripheral devices.
• Installing well-functioning networks and manage components.

Skills

Electronics repair experience

Interpersonal skills

Fluent English and another language

Proactive learner

Education

Secondary education (SPM/O-level or equivalent)

Job description

Jora Malaysia is seeking an electronics technician to provide service and customer support during field visits or dispatches. You will diagnose errors, determine solutions, and set up hardware with software and drivers, while maintaining smartphones, tablets and related devices.

The role emphasizes proactive learning, professional interpersonal skills, and fluency in English plus another language to assist diverse customers. Education is secondary-level or equivalent, given the company’s needs.