Field Service Technician

PASONA GROUP INC.; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established Japanese company in Johor Bahru is seeking candidates for a technical support role in barcode equipment. You will be responsible for installation, repair, and maintenance, ensuring excellent customer satisfaction. A minimum diploma in Electrical or Electronics and the ability to work independently are required. Own transport is a must.

Qualifications

• Minimum Diploma in Electrical / Electronics or equivalent.
• Ability to work independently with minimal supervision.
• Possess own transport.

Responsibilities

• Provide technical support and service for barcode equipment.
• Manage installation, repair, maintenance, and testing tasks.
• Comprehend and address customer requirements.

Skills

Technical support

Installation and repair

Customer service

Education

Diploma in Electrical / Electronic or equivalent

Job description

Company Info

Your future employer is an established Japanese company offering end to end Automatic Identification & Data Capture (AIDC) solutions. Currently looking for talents in electrical / electronic field or relevant experience in the industry.

Responsibilities

• Provide technical support and service barcode equipment (printer & scanner) at customer site.
• Manage all on-site & in-house installation, repair, maintenance and test tasks.
• Comprehend customer requirements and make appropriate recommendations /briefings.
• Do & submit quotation to customer.
• Promote Printer, Ribbon and Label.
• Other ad-hoc duties as assigned.

Requirements

• Minimum Diploma in Electrical / Electronic or equivalent
• Must be able to work independently with little supervision
• Possess own transport

Additional Information

Business Nature: Supplier of one-stop solution barcode printer

Location: Taman Austin Perdana, Johor Bahru

Working Hours: 9:00am - 6:00pm (Mon to Fri)