Field Service Quality Coordinator (Sperry Drilling)

TipTopJob.com Malaysia; Malaysia; On-site; MYR 60,000 - 82,000; Full time

Job summary

Halliburton is seeking a Field Service Quality Coordinator (Sperry Drilling) in Malaysia to lead and improve service quality across operations. The role focuses on coordinating failure investigations, data-driven solutions, and reporting of SQ metrics to drive continuous improvement.

You will engage with field and shop locations, present SQ reviews, and ensure alignment with global HMS standards while supporting local teams with knowledge gaps and improvement opportunities.

Qualifications

• Undergraduate degree in STEM and minimum 4 years of relevant industry experience.

Responsibilities

• Coordinates failure investigations in Operations and Repair & Maintenance.
• Proactively implements solutions based on data from failure and trend analysis to mitigate repeat failures.
• Creates and distributes customer failure reports and communicates best practices after investigations.
• Reviews and resolves gaps between local processes and HMS Standards.
• Updates district & global Service Quality databases for accurate reporting of metrics.
• Provides SQ leadership by reporting statistics and improvement opportunities.
• Prepares and presents customer SQ Reviews.
• Visits field and shop locations to review performance issues and identify knowledge gaps.
• Arranges and monitors local SQ audits and occasional vendor audits.

Education

Undergraduate degree in Science, Technology, Engineering, or Mathematics

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Field Service Quality Coordinator (Sperry Drilling)

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties

• Under broad direction, coordinates the failure investigations in Operations and Repair & Maintenance (R&M).
• Pro-actively implements solutions based on data from failure and trend analysis to mitigate repeat failures.
• Upon closure of failure investigations, creates and distributes customer failure reports and communicates best practices.
• Reviews and resolves gaps between local processes and Halliburton Management System (HMS) Standards.
• Updates and maintains district & global Service Quality (SQ) databases to ensure metrics are accurate for reporting purposes.
• Provides SQ leadership to the local operation team by reporting SQ statistics and improvement opportunities.
• Prepares and presents customer SQ Reviews.
• Visits field and shop locations to review performance issues, identify knowledge gaps, and propose SQ improvement solutions.
• Arranges, participates and monitors local SQ audits and occasional vendor audits.
• Requires an undergraduate degree in Science, Technology, Engineering, or Mathematics and a minimum of 4 years of relevant industry experience.

Qualifications

“Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including “Field Service Quality Coord, Sr".

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location

Whse 11, Kemaman Supply Base,Kemaman,Terengganu,24007, Malaysia

Job Details

• Requisition Number:209005
• Experience Level:Experienced Hire
• Job Family:Operations
• Product Service Line:Sperry Drilling Svcs
• Full Time / Part Time:Full Time

Compensation Information

Compensation is competitive and commensurate with experience.