Field Service Engineer (based in Johor)

GEA Group; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Job summary

A leading company in engineering solutions is seeking a Field Service Technician in Shah Alam. This role encompasses executing repairs, customer training, and supporting service sales with a focus on electrical and mechanical systems. The ideal candidate will hold an engineering degree and possess strong skills in PLC systems and teamwork. With a dynamic work environment, this position offers the opportunity to solve complex technical challenges and enhance service delivery.

Qualifications

• Knowledge in PLC Siemens and/or Allen Bradley.
• Experience in field service execution.
• Electrical and Automation skills required.
• Good English proficiency.

Responsibilities

• Execute electrical/mechanical repairs and upgrades.
• Support and train customers and service technicians.
• Prepare service maintenance reports and document closures.

Skills

PLC Siemens

Allen Bradley

Electrical skills

Automation skills

Electromechanics skills

Communication

Problem-solving

Education

University degree in Mechatronic / Electromechanical Engineering

Technical degree in Mechatronic, Electrical or Electromechanical

Job description

Responsibilities / Tasks

• Execute in the field:
• Corrective Electrical/Mechanical Repairs.
• Electrical/Mechanical Up Grades
• Emergency repairs.
• Support Commissioning Decanter/Separator
• Do customer trainings.
• Manage Automation providers
• Support Service Sales with specific technical questions related to Decanter/Separator
• Identify Customer needs.
• Offer and Execute Modernization, retrofits and / or upgrades available.
• Routine maintenance/overhaul/repairs of Decanter/Separator.
• Rectify day to day issues and lessen the downtime of machines.
• Prepare Service, maintenance reports. Execute the respective document closure for each activity related to field service, auto copy reports, final digital reports.
• Remote support for customers and / or other service technician than need help in GEA SFT equipment.
• Training Field Service Technician in Basic and Intermediate Electrical technical tasks.
• Create and maintain an archive of machine electrical documentation, software and VF parameters.
• Collaborate with Service Sales and Logistics to analyze electrical spare parts security stock.

Your Profile / Qualifications

• University degree in Mechatronic / Electromechanical Engineering OR Technical degree in Mechatronic, Electrical or Electromechanical + experience in workshop or maintenance.
• Professional Knowledge and Experiences:

Knowledge in PLC Siemens and / or Allen Bradley.

Experience in field service execution.

Electrical and Automation skills.

Electro mechanics skills

Experience to work in teams of service or maintenance.

Experience in food and / or industrial process

Capacity to solve complex technical scenarios.

Experience and have knowledge in rotating machine

English Intermediate and local language.

• Be a good communicator written and verbal able to work with individuals across levels, functions, products, countries.
• Intercultural experience and skills
• Be a good net-worker.
• Personal drive and a good balance between being a hands-on manager and the ability to think and act strategically
• Has a good resistance for frustration when dealing when complex technical trouble.

Did we spark your interest?
Then please click apply above to access our guided application process.