Field Service Engineer

-; Petaling Jaya; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading company in electrification services is seeking a Service Engineer for its Petaling Jaya location. In this role, you'll execute service work, collaborating with customers to resolve technical issues while ensuring high-quality service standards. With a degree in Electrical Engineering and relevant experience, you will play a crucial role in enhancing operational efficiency and reliability across electrical products and installations.

Qualifications

• More than 2 years of experience in switchgear technologies.
• Sound knowledge in servicing and maintaining electrical equipment.
• Ability to travel domestically and internationally.

Responsibilities

• Perform field service tasks, troubleshoot equipment failures.
• Prepare material lists needed for service activities.
• Installation, commissioning, and testing of products.

Skills

Leadership

Communication

Problem Solving

Education

Degree/Diploma in Electrical Engineering

Tools

LV and MV switchgear

Protection Relay

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world

This Position reports to:
FSE & Engineering Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

This role is contributing to the Electrification Service Business based at Petaling Jaya, Malaysia.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, preventive maintenance and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
• Performing installation, commissioning and testing activity in service categories and products.

Qualifications for the role

• Degree/Diploma in Electrical Engineering.
• More than 2 years of experience in LV and MV switchgear, Protection Relay, working as service engineer/project engineer with switchgear technologies.
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector.
• Ability to travel to domestic, onshore, offshore and international sites.
• Proven leadership skills, with a collaborative, solutions-oriented approach and strong communication skills.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld