Field Sales Engineer (Expression of Interest)

Schaeffler Group; Kepong; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global engineering firm in Kuala Lumpur is looking for a Field Sales Engineer to achieve sales objectives and develop relationships with customers. You will utilize your sales and engineering expertise to promote a range of products in key industries. Ideal candidates have a degree in engineering and minimum three years of sales experience. This role offers opportunities for growth and a collaborative work environment.

Qualifications

• Minimum of three years in Sales and Service Engineering.
• Know-how in bearing technology is a plus.
• Strong interest in sales and project management.

Responsibilities

• Achieve sales objectives and implement strategies.
• Maximize customer facetime through sales visits.
• Prepare product forecasts and collaborate with departments.

Skills

Sales experience

Customer-oriented mindset

Proactive personality

Strong communication skills

Excellent negotiation skills

Education

Degree in Mechanical, Electronic, Mechatronic, Production or Metallurgical Engineering

Tools

Salesforce

SAP

Microsoft Office

Job description

Field Sales Engineer (Expression of Interest)

Achieve/overachieve sales objectives and implement strategies within defined region to grow existing and acquire new distribution network and end users by use of territory planning and market research

Pre-sales visit planning to create a clear objective of customer pain points, requirements, expectations, development needs etc.

Maximize customer facetime, with cold calls where needed, with all departments (e.g. maintenance, production, purchasing and others) of selected customers on all hierarchical levels. Maintain and further develop the relationship with customers.

Communicate the image of Schaeffler as a premium solution provider into the market · Pro-actively promote and sell the entire range of bearing and service products to the customer

Retrieve information from customers about development projects and schedules to request engineering support in a timely manner

Identify technical details by discussion on site with production, maintenance / engineering and purchasing department to offer suitable bearing and service supply

Handling of RFQs via the SAP EP1 system, follow up of purchase orders etc.

Provide technical advice and expertise concerning bearing & service products to customers in order to convince them of the advantages of working with Schaeffler. Ensuring that Schaeffler meets the customer demands.

Sell Schaeffler bearings, digitalization, condition monitoring and lubrication solutions and technical services to distributors, OEMs and end-users

Prepare and submit a product and customer forecast / budget planning and collaborate with relevant departments (e.g. sector management, distribution management, customer service, supply chain management, key account management, engineering, product management etc.).

Manage the opportunity pipeline to ensure maximizing the hit rate for RFQs

Handling of contractual documents in collaboration with legal department

Utilization of Salesforce (CRM system), input of visit reports, opportunities and updating fact sheets, asset information etc.

Organize and conduct technical seminars (e.g. theoretical and practical product presentation, symposium, training etc.)

Provide consistent high-standard service quality (pre- and after-sales) to customers

Achieve key performance indicators for sales within allocated budget · Mapping of end-users’ equipment and entry into database

Ensure payments from customers in time

Ensure timely sharing of required information with executing internal and external departments

Liaise with regional office and global offices on technical matters

Utilize Schaeffler IT systems for HR related activities, account management (opening, credit terms etc.) and others

Your Qualifications

• A degree in Mechanical, Electronic, Mechatronic, Production or Metallurgical Engineering
• A minimum of three (3) years of track record in both Sales and Service Engineering (e.g. industrial product sales, condition monitoring etc.)
• Know-how of and experience in bearing technology and / or service background is a plus (e.g. certification for vibration analysis)
• Background in relevant industries in SEA (e.g. Pulp & Paper, Metals, Mining, Cement, Water Treatment, Food & Beverage, Palm Oil, etc.)
• Previous exposure to new digitalization concepts (Industry 4.0, Industrial Internet of Things etc.)
• Strong understanding of specifics in industrial OEM business (e.g. design-in, product lifecycle management, cost down approach etc.) and MRO business (e.g. maintenance scheduling, equipment mapping etc.)
• Strong interest in sales, project management, customer-oriented hunter mindset · Computer literacy is a must (Windows & Microsoft applications, SAP, Salesforce)
• Outgoing, organized, proactive personality with can-do-attitude and entrepreneurial thinking and acting
• Strong communication skills at all organizational levels as well as good communication skill in English (written and oral)
• Excellent negotiation and presentation skills
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