Field Executive - Sales & Education, Shiseido Malaysia

Shiseido Company, Limited; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Field Executive to drive retail sales and enhance team performance. In this role, you will collaborate closely with store teams to implement effective strategies that boost sales and operational excellence. Your responsibilities will include coaching staff, managing inventory, and fostering strong customer relationships. If you have a passion for beauty and a knack for retail, this is your chance to make a significant impact in a vibrant and fast-paced environment. Join a company that values innovation and teamwork, and help shape the future of beauty retail.

Qualifications

• Minimum 3 years of retail experience, preferably in skincare and make-up.
• Strong analytical skills to derive insights from sales data.

Responsibilities

• Drive retail sales growth and coach field sales teams.
• Manage store inventory, operations, and staff development.

Skills

Retail Management

Customer Relationship Management

Sales Data Analysis

Communication Skills

Team Leadership

Education

SPM or equivalent

Tools

MS Office (Outlook, Excel, PowerPoint)

Job description

Field Executive - Sales & Education

You are a highly motivated and dynamic Field Executive - Sales & Education who will be responsible for driving retail sales growth and coaching field sales on the brand's products and services as well as driving operational excellence for our brands like Shiseido, Cle De Peau Beaute, NARS, Drunk Elephant, Elixir. You will work closely with store and counter teams to understand their needs and provide fast, workable solutions to achieve productivity through set retail & CRM KPIs. You will be tasked with managing store/counter inventory, operations, training, staff development and welfare, along with other responsibilities such as supervising visual merchandising execution, coordinating in-store and outpost events.

Key Responsibilities

• Store Operations
• Education & Coaching
• People Development

Your Importance in the Company

• Customer relationship management, nurture existing and foster new client relationships
• Create a positive brand outlook in the market
• Knowledge sharing across our Beauty Specialist/Make-up Artist with a one-team mindset

You Are Someone Who

• Possess SPM and above with a minimum work experience in retail (preferably skincare and make-up) of 3 years, ideally in the role managing sales and operations of stores/counters
• Good with MS Office software particularly Outlook, MS Excel and MS Powerpoint
• Able to analyze sales data and other retail data such as conversion, SKU, CRM information to draw meaningful and actionable insights
• A fast and agile individual with a strong passion for beauty and retail
• Able to lead and develop individuals and teams to achieve business objectives
• Excellent verbal and written communication and interpersonal skills
• Able to work shifts, weekends and/or public holidays. Occasional travel within Malaysia when required
• Consumer-first mindset and able to cultivate similar with the team
• Enjoys the service industry and delivering retail experience that exceeds consumer expectations

Our friendly hiring manager will reach out to you to further the conversation directly. Please take note only shortlisted talent will be contacted.