Field Executive - Sales & Education, Shiseido Malaysia

Shiseido Company, Limited; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading beauty company in Kuala Lumpur seeks a highly motivated Field Executive - Sales & Education. You will drive retail sales, coach field sales teams, and manage operations for renowned brands. Ideal candidates have 3+ years of retail experience, excellent communication skills, and a passion for beauty. Medical benefits and training opportunities are included.

Benefits

Medical and dental benefits

Staff purchase

Complimentary products

Long Service Award

Training opportunities

Qualifications

• Minimum 3 years of experience in retail, preferably in skincare and makeup management.
• Strong passion for beauty and retail.
• Experience in leading and developing teams.

Responsibilities

• Drive retail sales growth and coach field sales.
• Manage store/counter inventory and operations.
• Supervise visual merchandising execution and coordinate events.

Skills

Retail management

Sales data analysis

Communication skills

Team development

Customer relationship management

Education

SPM and above

Tools

MS Office (Outlook, Excel, PowerPoint)

Job description

Date: 25 Aug 2025

Overview

Field Executive - Sales & Education

You are a highly motivated and dynamic Field Executive - Sales & Education who will be responsible for driving retail sales growth and coaching field sales on the brand's products and services as well as driving operational excellence for our brands like Shiseido, Cle De Peau Beaute, NARS, Drunk Elephant, Elixir. You will work closely with store and counter teams to understand their needs and provide fast, workable solutions to achieve productivity through set retail & CRM KPIs. You will be tasked with managing store/counter inventory, operations, training, staff development and welfare, along with other responsibilities such as supervising visual merchandising execution, coordinating in-store and outpost events.

Key Responsibilities

• Store Operations
• Education & Coaching
• People Development

Your Importance in the Company

• Customer relationship management, nurture existing and foster new client relationships
• Create a positive brand outlook in the market
• Knowledge sharing across our Beauty Specialist/Make-up Artist with a one-team mindset

You Are Someone Who

• Possess SPM and above with a minimum work experience in retail (preferably skincare and make-up) of 3 years, ideally in the role managing sales and operations of stores/counters
• Good with MS Office software particularly Outlook, MS Excel and MS Powerpoint
• Able to analyze sales data and other retail data such as conversion, SKU, CRM information to draw meaningful and actionable insights
• A fast and agile individual with a strong passion for beauty and retail
• Able to lead and develop individuals and teams to achieve business objectives
• Excellent verbal and written communication and interpersonal skills
• Able to work shifts, weekends and/or public holidays. Occasional travel within Malaysia when required
• Consumer-first mindset and able to cultivate similar with the team
• Enjoys the service industry and delivering retail experience that exceeds consumer expectations
• Medical and dental benefits
• Staff purchase
• Complimentary products (upon confirmation)
• Long Service Award
• Training opportunities

Our friendly hiring manager will reach out to you to further the conversation directly. Please take note only shortlisted talent will be contacted.

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