Field Executive - Sales & Education

Shiseido; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading cosmetics company seeks a dynamic Field Executive - Sales & Education in Kuala Lumpur. The role focuses on driving sales growth, coaching field sales teams, and managing retail operations within a team-oriented environment. Ideal candidates possess at least 3 years of retail experience, particularly in skincare and makeup, and demonstrate strong interpersonal skills.

Benefits

Medical and dental benefits

Staff purchase

Complimentary products

Long Service Award

Training opportunities

Qualifications

• Minimum 3 years retail experience, preferably in skincare and makeup.
• Good analytical skills to derive insights from sales data.
• Ability to coach and develop team members.

Responsibilities

• Drive retail sales growth and manage store operations.
• Coach field sales on the brand's products and services.
• Oversee inventory management and event coordination.

Skills

Sales Data Analysis

Interpersonal Skills

Team Development

Customer Relationship Management

Education

SPM or higher

Tools

MS Office

Job description

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You are a highly motivated and dynamic Field Executive - Sales & Education who will be responsible for driving retail sales growth and coaching field sales on the brand's products and services as well as driving operational excellence for our brands like Shiseido, Cle De Peau Beaute, NARS, Drunk Elephant, Elixir. You will work closely with store and counter teams to understand their needs and provide fast, workable solutions to achieve productivity through set retail & CRM KPIs. You will be tasked with managing store/counter inventory, operations, training, staff development and welfare, along with other responsibilities such as supervising visual merchandising execution, coordinating in-store and outpost events.

KEY RESPONSIBILITIES

Store Operations

Education & Coaching

People Development

YOUR IMPORTANCE IN THE COMPANY

Customer relationship management, nurture existing and foster new client relationships

Create a positive brand outlook in the market

Knowledge sharing across our Beauty Specialist/Make-Up Artist with a one-team mindset

YOU ARE SOMEONE WHO

Possess SPM and above with a minimum work experience in retail (preferably skincare and make-up) of 3 years, ideally in the role managing sales and operations of stores/counters.

Good with MS Office software particularly Outlook, MS Excel and MS Powerpoint.

Able to analyze sales data and other retail data such as conversion, SKU, CRM information to draw meaningful and actionable insights.

A fast and agile individual with a strong passion for beauty and retail.

Able to lead and develop individuals and teams to achieve business objectives.

Excellent verbal and written communication and interpersonal skills.

Able to work shifts, weekends and/or public holidays. Occasional travel within Malaysia when required.

Consumer-first mindset and able to cultivate similar with the team.

Enjoys the service industry and delivering retail experience that exceeds consumer expectations.

BENEFITS

Medical and dental benefits

Staff purchase

Complimentary products (upon confirmation)

Long Service Award

Training opportunities

Our friendly hiring manager will reach out to you to further the conversation directly. Please take note only shortlisted talent will be contacted.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of field sales experience do you have?
• Do you have experience in a sales role?
• How many years of sales management experience do you have?
• Which of the following Microsoft Office products are you experienced with?
• Do you possess or have access to your own transportation?

Hair & Beauty Services 101-1,000 employees

Shiseido was founded in 1872 as the first Western-style pharmacy in Japan. The business gradually evolved into a cosmetics company, offering people the most advanced technology and the finest aesthetics available in the East or the West. Now known globally as the premier cosmetics company with roots in Japan, the name Shiseido has come to represent the world’s highest standards of quality. Shiseido’s global selection of skincare, makeup and fragrance includes a high-performance category for special skincare, and a brightening line. Shiseido also offers body care, suncare and a skincare line for men. Fiercely contemporary and innovative after over 145 years in business, Shiseido group brands are now sold in over 120 countries and regions.