Field Clinical Manager

ClinChoice; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

ClinChoice is seeking a Field Clinical Manager to join a pharmaceutical company. You will bridge investigators, local teams, and global study teams, ensuring clinical trial procedures align with study protocols and guidelines.

You will build relationships with site clinicians, support enrollment, train staff, coordinate site visits, and travel up to 75%. Fluent English is required, with 7+ years in healthcare preferred.

Qualifications

• Equivalent experience acceptable in lieu of a Bachelor's degree.
• 7+ years of professional experience in the healthcare industry.
• Experience as an industry representative or procedural support role in an operating room environment is required.
• Proven track record of teamwork, collaboration, inclusion, and developing strong business relationships.
• Willingness and ability to travel domestically and/or internationally up to 75% of the time.
• Fluency in English language is required.

Responsibilities

• Acting as a liaison between external healthcare providers (surgeons and interventionalists) and internal teams, representing the procedural needs of clinical trial sites
• Serving as the point of contact responsible for answering procedure-related questions at the site, or passing them on to the appropriate medical study team members
• Developing robust relationships with site clinicians and teams to enhance the site experience, support enrollment, foster collaboration, and optimize procedural workflow
• Advising on training materials through collaboration with internal team members to enable a skilled and proficient trial workforce
• Leading on-site or remote training for pharmacy, OR suite, and administration teams
• Supporting site feasibility assessments, site qualification visits (SQVs), and site initiation visits (SIVs), in partnership with clinical operations, as we build a global clinical trial network
• Establishing and maintaining relationships with internal Global Clinical Operations and trial team partners
• Developing clinical observations and insights to guide product development activities
• Attending and assisting with organizing national, regional, and global meetings, including investigator meetings
• Proactively collaborating with the Interventional Oncology key opinion leaders and consulting network to advise trial sites best practices
• Collaborate with INTO KOL and consulting network to advise trial sites on clinical best practices
• Willingness to travel up to 75% of the time.

Skills

English fluency

Site coordination

Clinical liaison

Travel readiness

KOL engagement

Cross-functional collaboration

Education

Bachelor's degree in Biology, Chemistry, Healthcare or Engineering

Job description

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….

ClinChoice is searching for a Field Clinical Manager to join a pharmaceutical company

ClinChoice is a global full-service CRO with a strong focus on quality, professional development and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with client counterparts.

Main Job Tasks and Responsibilities

As a Field Clinical Manager, you will play a pivotal role in bridging the gap between investigators, our local teams, and multiple functions within our global study teams.

Your primary responsibility will be to ensure that clinical trial procedures are performed in compliance with the protocols developed by our cross-sector Development Teams.

Your key responsibilities will include:

• Acting as a liaison between external healthcare providers (surgeons and interventionalists) and internal teams, representing the procedural needs of clinical trial sites
• Serving as the point of contact responsible for answering procedure-related questions at the site, or passing them on to the appropriate medical study team members
• Developing robust relationships with site clinicians and teams to enhance the site experience, support enrollment, foster collaboration, and optimize procedural workflow
• Advising on training materials through collaboration with internal team members to enable a skilled and proficient trial workforce
• Leading on-site or remote training for pharmacy, OR suite, and administration teams
• Supporting site feasibility assessments, site qualification visits (SQVs), and site initiation visits (SIVs), in partnership with clinical operations, as we build a global clinical trial network
• Establishing and maintaining relationships with internal Global Clinical Operations and trial team partners
• Developing clinical observations and insights to guide product development activities
• Attending and assisting with organizing national, regional, and global meetings, including investigator meetings
• Proactively collaborating with the Interventional Oncology key opinion leaders and consulting network to advise trial sites best practices
• Collaborate with INTO KOL and consulting network to advise trial sites on clinical best practices

Education and Experience

• Equivalent experience is acceptable in lieu of a Bachelor's degree. However, a degree in the fields of Biology, Chemistry, Healthcare and/or Engineering is strongly preferred
• Seven or more years of professional experience in the healthcare industry is required
• Experience as an industry representative or procedural support role in an operating room environment is required
• A proven track record of teamwork, collaboration, inclusion, and developing strong business relationships with internal teams and outside partners is required
• An adaptable self-starter mentality is required; experience and comfortability navigating an agile start-up type environment is preferred
• Experience in clinical trial execution and familiarity with ICH Guidelines for Good Clinical Practice (GCP) is preferred
• Technical experience with sophisticated medical technology used in surgical procedures such as robotics and medical imaging is preferred
• Strong problem-solving skills for developing creative solutions and meeting project objectives is required
• Experience with Key Opinion Leader (KOL) development and management is preferred
• Willingness and ability to travel domestically and/or internationally up to 75% of the time is required
• Consistently monitors and adheres to key performance indicators (KPIs), using goals and insights to meet or exceed critical metrics and continuously improve performance
• Fluency in English language is required

Who will you be working for?

About ClinChoice

ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical devices, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.

Our Company Ethos

Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.

ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.

Key words

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