Field Applications Engineer

Quectel; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global supplier is seeking a Field Application Engineer to provide technical support and training on their advanced wireless technology products. This role involves direct interaction with customers, requiring a strong technical background and outstanding communication skills. Join Quectel to help innovate and improve lives through IoT solutions in a dynamic work environment.

Benefits

Medical benefits

Miscellaneous allowance

Meal Allowance

Transportation Allowance

Qualifications

• 3+ years experience in embedded product design or Firmware development.
• Good knowledge of GSM/GPRS/EDGE/UMTS/LTE standards.
• Experience in development of peripheral drivers and troubleshooting.

Responsibilities

• Provide technical support for Quectel's entire product line.
• Conduct customer training on wireless modules and tools.
• Provide product presentations and develop demonstration applications.

Skills

C/C++

Perl

Python

Shell programming

Analytical skills

Communication skills

Education

Bachelor’s Degree in Electronic Engineering

Job description

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Quectel is one of the leading global suppliers of cellular IOT modules and antennas. We exist to connect devices and people to networks and services, powering digital innovation and helping to build a smarter world. Our products and services help make life more convenient, efficient, comfortable, prosperous and secure. At Quectel, we have a diversified corporate culture and aiming to provide an impressive work-oriented environment where you can strive to learn and take part in to changing the IOT world.

֞A career at Quectel means joining a unique global team, driving innovation, improving people’s lives, and helping to build a smarter world˝

https://www.quectel.com/

Job Responsibilities:-

• Provide technical support for Quectel's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS, and other wireless technologies.
• Provide Pre-Sales and Post-Sales technical support and customer training on Quectel wireless modules and development tools.
• Provide swift responses to customer technical inquiries, being prepared to travel for on-site support across local market.
• Be able to give product presentations and conduct product and tool training for customers on-site.
• Provide tangible feedback and feasible Quectel solutions to customers, based on their application requirements.
• Develop simple demonstration applications to help customers evaluate and integrate Quectel modules quicker and more effectively.
• Prepare Weekly Technical Reports indicating the support activity and open issue progress.
• Experienced in embedded Linux, Android systems, or other OSs.
• Experienced in 2G, 3G, NBIoT, CatM, LTE RF/Antenna design, tuning, or testing.
• Experienced in module certificates, e.g. RCM or carrier’s approval process.
• Familiar with LTE/UMTS/HSPA/GSM/GPRS/GPS Wireless M2M Modules.
• Proficient C/C++, Perl, Python, and Shell programming Skills.
• Knowledge of Wireless networks, mobile phone or wireless modem technologies including Bluetooth, WIFI, Zigbee, etc.
• Familiar with ARM microcontrollers architecture.
  
  Job Requirements:-
• Bachelor’s Degree or equivalent in Electronic Engineering, Computer, Automation, Electronics & Communications, or other IT-related fields.
• 3 years or more experience in embedded product design or Firmware development in electronics.
• Good knowledge of GSM/GPRS/EDGE/UMTS/LTE/TCP/IP/GPS specification/standards.
• Good knowledge of C/C++, Linux, and android specifications/standards is a plus.
• Experience in the development of peripheral drivers and debug. troubleshooting (USB, UART, I2C, I2S, SPI, SDIO,EMMC, PWM, Camera, LCD) is a plus.
• Excellent demonstrating outstanding communication and presentation skills and being able to effectively communicate in multicultural work and customer environments.
• Creative problem solver possessing good analytical and troubleshooting skills, able to manage and swiftly resolve all technical issues, delivering the highest quality services to Quectel customers.
• Be self-motivated, able to work independently with a strong sense of responsibility and a predisposition for teamwork. Be a positive thinker andeasily get along with others.
• Must be able and willing to travel.
  

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Do you have technical pre-sales experience? How many years' experience do you have as a Field Application Engineer? Which of the following languages are you fluent in? Which of the following programming languages are you experienced in? Are you willing to travel for this role when required? How much notice are you required to give your current employer?

Computer Software & Networking 1,001-5,000 employees

We are devoted to building a smarter world with outstanding contributions to the global IoT industry. To achieve this, we aim to build on our success to date by excelling – even more than yesterday – in everything we do.

To pursue the dream of helping to build a smarter world, eight pioneering engineers set out to provide the global market with high-performance, high-quality cellular modules: so, on 25 October 2010, Quectel was born in Shanghai

Quectel is one of the leading global suppliers of cellular IoT modules and antennas: we exist to connect devices and people to networks and services, powering digital innovation and helping to build a smarter world. Our products help make life more convenient, efficient, comfortable, prosperous and secure.

We are devoted to building a smarter world with outstanding contributions to the global IoT industry. To achieve this, we aim to build on our success to date by excelling – even more than yesterday – in everything we do.

To pursue the dream of helping to build a smarter world, eight pioneering engineers set out to provide the global market with high-performance, high-quality cellular modules: so, on 25 October 2010, Quectel was born in Shanghai

Quectel is one of the leading global suppliers of cellular IoT modules and antennas: we exist to connect devices and people to networks and services, powering digital innovation and helping to build a smarter world. Our products help make life more convenient, efficient, comfortable, prosperous and secure.

Perks and benefits Medical Miscellaneous allowance Meal Allowance; Transportation Allowance; Communic

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What can I earn as a Field Application Engineer