Field Application Scientist

FC-BIOS; Subang Jaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A diagnostic solutions company based in Subang Jaya is seeking a Field Application Scientist to provide technical support and training on diagnostic platforms. The ideal candidate will have a Ph.D. in Life Sciences or related fields and experience in molecular diagnostics. Responsibilities include customer training, product evaluations, and collaboration with technical teams. This role demands strong communication and analytical skills, coupled with a customer-centric approach.

Qualifications

• PhD in Life Sciences, Molecular Biology, Microbiology, Immunology, or a related field preferred.
• Hands-on experience in molecular diagnostics, immunoassays, or clinical diagnostics.
• Prior experience in field applications or technical support is an advantage.

Responsibilities

• Provide pre- and post-sales technical support.
• Conduct on-site training and product demonstrations.
• Collaborate on product evaluations and reports.

Skills

Communication skills

Analytical mindset

Presentation skills

Technical writing

Customer-centric approach

Education

PhD in Life Sciences or related field

Bachelor’s degree with relevant experience

Tools

PCR

qPCR

NGS

Job description

What You Will Do

As a Field Application Scientist, you will play a key role in supporting our customers through expert technical guidance, product demonstrations, and training. You will bridge scientific understanding with practical application helping laboratories and clinicians make the most of our diagnostic platforms.

Responsibilities:

• Provide pre- and post-sales technical support, application guidance, and troubleshooting to customers and internal teams.
• Conduct on-site training, seminars, and hands-on product demonstrations to enhance user proficiency in our diagnostic platforms.
• Collaborate with customers on product evaluations, validation studies, and research initiatives, delivering comprehensive technical insights and reports.
• Work closely with global suppliers, Marketing, and Brand teams to develop impactful training and market awareness programs.
• Stay current with the latest advancements in molecular, immunological, and diagnostic technologies, continuously strengthening your technical expertise.
• Technical Scope Includes: Conventional and rapid methods for microbiology and food safety solutions; Transplant diagnostics (Molecular solutions and antibody detection); Allergy diagnostics (Singleplex and Multiplex platforms); Real-time PCR and molecular applications; Cell culture and proteomics.

Who We Are Looking For

We are seeking a scientifically driven individual who enjoys engaging with people, solving problems, and supporting diagnostic innovation.

• PhD in Life Sciences, Molecular Biology, Microbiology, Immunology, or a related field (preferred); Bachelor’s degree with 5+ years of relevant experience will be considered.
• Hands-on experience in molecular diagnostics, immunoassays, or clinical diagnostic.
• Prior experience in field applications or technical support is an advantage.
• Proficiency in molecular biology techniques (PCR, qPCR, NGS).
• Familiarity with immunoassay platforms and diagnostic workflows.
• Strong presentation, communication, and technical writing abilities.
• Analytical and solution-oriented mindset.
• Technical writing skills for creating protocols, reports, and training materials.
• Capable of managing multiple projects in a dynamic environment.
• Customer-centric approach with strong interpersonal skills.
• Willingness to travel for customer visits, training sessions, and conferences.
• Able to work independently and collaboratively in a fast-paced environment.

Salary and Application

Your application will include questions related to compensation and experience. Please prepare to provide information on your expected salary, qualifications, years of experience as a Field Application Scientist, notice period with current employer, experience in technical support roles, and willingness to travel when required.

About FC-BIOS Sdn. Bhd.

An Expert in Temperature Monitoring Solutions, FC-BIOS Sdn Bhd is over 50 people strong with its HQ located in Subang Jaya, Selangor and a branch office in Penang. We house a dedicated team of sales, technical support, and service engineers with a fully equipped training laboratory serving customers located in East & West Malaysia.

The Cold Chain Division began operation in 2006 with its first project to replace an aged analogue centralized temperature monitoring system at the Blood Bank of University Malaya Medical Centre (UMMC), which is still operating after 14 years. We have grown to over 1500 installed sites across Malaysia utilizing our Real Time IoT systems for Hospitals, Pharmaceuticals, and major cold chain storage sites. Our team currently plays a fundamental role in COVID-19 vaccine storage within Malaysia.

Our portfolio of cold chain solutions has evolved to meet challenging client demands, including cloud-based systems.