Festival Retail Associate — Part-Time Customer Service

Watsons Malaysia; Malaysia; On-site; MYR 20,000 - 27,000; Full time

Job summary

Watsons Malaysia is looking for retail staff to deliver professional customer service and maintain stock levels. The role involves cashier duties, promoting VIP Member Cards, and adhering to Watsons’ operating standards to achieve sales targets.

Candidates should have PMR/SPM-level qualifications or higher, strong communication skills, and the ability to work weekends and public holidays. Full-time or part-time positions are available.

Qualifications

• Possess pleasant personality with good communication skills.
• Minimum PMR/PT3/SPM/STPM/A Level/Pre-U or professional certificate.
• Good interpersonal and follow-up skills; adaptable and result oriented.
• Able to work retail hours, including weekends and public holidays.
• Full-time or part-time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to meet targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Customer service

Stock management

Cashier operations

Upselling / selling techniques

Education

PMR/PT3/SPM/STPM/A Level/Pre-U or Professional Certificate

Tools

POS system

Job description

Watsons Malaysia is looking for retail staff to deliver professional customer service and maintain stock levels. The role involves cashier duties, promoting VIP Member Cards, and adhering to Watsons’ operating standards to achieve sales targets.

Candidates should have PMR/SPM-level qualifications or higher, strong communication skills, and the ability to work weekends and public holidays. Full-time or part-time positions are available.