Facility Head, Hygiene (Kuala Nerang, Kedah)

UEM Edgenta Berhad; Kedah; On-site; MYR 120,000 - 180,000; Full time

Job summary

UEM Edgenta Berhad is seeking a seasoned operations leader to oversee Cleansing, Healthcare Waste Management, Linen & Laundry and the 3R Sustainable Program across healthcare facilities in Malaysia. You will drive continuous improvement with LEAN, ensure HSSE compliance, and coordinate ISO/OHSAS and MSQH accreditation efforts with MoH and authorities to deliver high-quality service.

Requirements include a Post Graduate Certificate / Diploma and CePSWAM, 4–6 years in Hygiene and Sanitising, with

Qualifications

• Post Graduate Certificate / Diploma is required.
• Specialised in: Housekeeping/Cleansing Services/Waste Management or any relevant field.
• Total work experience: 4 to 6 years in Hygiene and Sanitising.
• Competency in Schedule Waste Management (CePSWAM) is required.

Responsibilities

• Lead and manage the operation of Cleansing, Healthcare Waste Management, Linen & Laundry and Sustainable Program (3R) services as per SOPs to meet service delivery expectations.
• Execute continuous improvement through LEAN activities, technology and innovation for efficiency.
• Ensure HSSE compliance and meet Acts and Regulations; maintain targets.
• Coordinate with external and internal stakeholders to sustain smooth operations and high customer satisfaction.

Skills

Housekeeping/Cleansing Services

Waste Management

LEAN/Continuous Improvement

HSSE/Regulatory Compliance

Education

Post Graduate Certificate / Diploma

Job description

• Lead and manage the operation of Cleansing, Healthcare Waste Management, Linen & Laundry and Sustainable Program (3R) services as per Concession Agreement, Project Operation Guideline (POG), Hospital Specific Implementation Plan (HSIP) and Company Standard Operating Procedure (SOP) to meet service delivery expectations. Execute continuous improvement process by implementing LEAN activity, technology and innovation program for service efficiency and effectiveness.
• Manage all services to comply with Health, Safety, Security and Environment (HSSE) practices and procedures in accordance to related Acts and Regulations and meet company targets.
• Lead and responsible for the compliance of ISO and OHSAS certifications, Malaysian Society for Quality in Health (MSQH) Accreditation and other standard and requirement set by Ministry of Health (MoH) and Authorised Bodies e.g. DOSH, DOE, SIRIM etc.
• Plan and manage cost management initiatives such as Approved Annual Operating Budget, Capital Expenditure, Variation Order, cost saving (LEAN) towards achieving company financial annual target.
• Evaluate vendor performance i.e. manpower supply & management, comprehensive cleansing services, consumable supplies, disposal of hazardous waste, linen processing plant, linen mending, to ensure the services have been delivered effectively and efficiently in compliance with contract agreement / purchase order.
• Ensure the competency and qualification of staff are in accordance to the agreed standards towards improving and sustaining service delivery performance and meet customer's expectations.
• Prepare and analyse the report and record generated from Information Systems i.e. Asset & Service Information Services (ASIS), E-Clips and eSWIS for service delivery improvement and enhance performance.
• Establish and maintain good relationship with External Stakeholder (Ministry of Health, Legal Authorities, Public, Vendor) and Internal Stakeholder (Management and Employees) to help sustain smooth operations from mutual trust and achieve high customer satisfaction level.
• Participate in Customer's Quality Improvement Programs such as Hospital Accreditation by Malaysian Accreditation for Quality in Health (MSQH) and Ekosistem Kondusif Sektor Awam (EKSA) to support customer's target in improving quality and performance.

Job Description

• Lead and manage the operation of Cleansing, Healthcare Waste Management, Linen & Laundry and Sustainable Program (3R) services as per Concession Agreement, Project Operation Guideline (POG), Hospital Specific Implementation Plan (HSIP) and Company Standard Operating Procedure (SOP) to meet service delivery expectations. Execute continuous improvement process by implementing LEAN activity, technology and innovation program for service efficiency and effectiveness.
• Manage all services to comply with Health, Safety, Security and Environment (HSSE) practices and procedures in accordance to related Acts and Regulations and meet company targets.
• Lead and responsible for the compliance of ISO and OHSAS certifications, Malaysian Society for Quality in Health (MSQH) Accreditation and other standard and requirement set by Ministry of Health (MoH) and Authorised Bodies e.g. DOSH, DOE, SIRIM etc.
• Plan and manage cost management initiatives such as Approved Annual Operating Budget, Capital Expenditure, Variation Order, cost saving (LEAN) towards achieving company financial annual target.
• Evaluate vendor performance i.e. manpower supply & management, comprehensive cleansing services, consumable supplies, disposal of hazardous waste, linen processing plant, linen mending, to ensure the services have been delivered effectively and efficiently in compliance with contract agreement / purchase order.
• Ensure the competency and qualification of staff are in accordance to the agreed standards towards improving and sustaining service delivery performance and meet customer's expectations.
• Prepare and analyse the report and record generated from Information Systems i.e. Asset & Service Information Services (ASIS), E-Clips and eSWIS for service delivery improvement and enhance performance.
• Establish and maintain good relationship with External Stakeholder (Ministry of Health, Legal Authorities, Public, Vendor) and Internal Stakeholder (Management and Employees) to help sustain smooth operations from mutual trust and achieve high customer satisfaction level.
• Participate in Customer's Quality Improvement Programs such as Hospital Accreditation by Malaysian Accreditation for Quality in Health (MSQH) and Ekosistem Kondusif Sektor Awam (EKSA) to support customer's target in improving quality and performance.

Responsibilities

• Lead and manage the operation of Cleansing, Healthcare Waste Management, Linen & Laundry and Sustainable Program (3R) services as per Concession Agreement, Project Operation Guideline (POG), Hospital Specific Implementation Plan (HSIP) and Company Standard Operating Procedure (SOP) to meet service delivery expectations. Execute continuous improvement process by implementing LEAN activity, technology and innovation program for service efficiency and effectiveness.
• Manage all services to comply with Health, Safety, Security and Environment (HSSE) practices and procedures in accordance to related Acts and Regulations and meet company targets.
• Lead and responsible for the compliance of ISO and OHSAS certifications, Malaysian Society for Quality in Health (MSQH) Accreditation and other standard and requirement set by Ministry of Health (MoH) and Authorised Bodies e.g. DOSH, DOE, SIRIM etc.
• Plan and manage cost management initiatives such as Approved Annual Operating Budget, Capital Expenditure, Variation Order, cost saving (LEAN) towards achieving company financial annual target.
• Evaluate vendor performance i.e. manpower supply & management, comprehensive cleansing services, consumable supplies, disposal of hazardous waste, linen processing plant, linen mending, to ensure the services have been delivered effectively and efficiently in compliance with contract agreement / purchase order.
• Ensure the competency and qualification of staff are in accordance to the agreed standards towards improving and sustaining service delivery performance and meet customer's expectations.
• Prepare and analyse the report and record generated from Information Systems i.e. Asset & Service Information Services (ASIS), E-Clips and eSWIS for service delivery improvement and enhance performance.
• Establish and maintain good relationship with External Stakeholder (Ministry of Health, Legal Authorities, Public, Vendor) and Internal Stakeholder (Management and Employees) to help sustain smooth operations from mutual trust and achieve high customer satisfaction level.
• Participate in Customer's Quality Improvement Programs such as Hospital Accreditation by Malaysian Accreditation for Quality in Health (MSQH) and Ekosistem Kondusif Sektor Awam (EKSA) to support customer's target in improving quality and performance.

Requirement

• Post Graduate Certificate / Diploma
• Specialised in: Housekeeping/Cleansing Services/Waste Management or any relevant field.
• Total work experience: 4 to 6 years or total relevant experience 4 to to 6 years in Hygiene and Sanitising.
• Competency Personal of Schedule Waste Management (CePSWAM).

About Us

UEM Edgenta is the region's leading Asset Management & Infrastructure Solutions company. We are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve Lives.

We promise the Edgenta Way of delivering quality services to our clients by going beyond standards and offering technology-based solutions as a promise of efficiency, anchored upon a mindset to ensure safety across our operations for the benefit of all our stakeholders.

Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset Management segment, and Infrastructure Services, along with Asset Consultancy within Infrastructure Solutions.

We offer our clients a full suite of services throughout their asset life cycle, which includes consultancy, procurement and construction planning, operations and maintenance, as well as optimisation, rehabilitation and upgrades.

UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan and the United Arab Emirates.

About The Team

Want to be part of a team that is serving over 300 hospitals across Malaysia, Singapore and Taiwan. Edgenta Healthcare Support is an internationally certified market leader in non-clinical healthcare support services? In Malaysia, we serve more than 60 public and private hospitals, as well as various healthcare institutions.