Facilities Supervisor

Job ID: 211200

Posted: 28-Mar-2025

Service line: GWS Segment

Role type: Full-time

Areas of Interest: Engineering/Maintenance, Facilities Management

Location(s): Batu Kawan - Pulau Pinang - Malaysia

About The Role

As a CBRE Facilities Supervisor, you will supervise the team that coordinates with clients, vendors, and contractors to ensure work orders are complete. This job is a part of the Facilities Management functional area, focusing on all aspects of operations for a set of assets, providing support to Property Managers regarding repairs and investment plans.

What You’ll Do

1. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
2. Point of contact for escalated communications between landlord, tenants, and service providers, ensuring all procedures, policies, and reporting formats are understood and implemented.
3. Arrange for regular maintenance of equipment.
4. Review data from work order reports and create and present performance and progress status reports to management, making suggestions on how to improve efficiency.
5. Design and oversee the schedule for cleaning and disinfecting the building.
6. Conduct market research and compare costs and benefits when evaluating new vendors.
7. Keep track of regular and ad-hoc facility expenses.
8. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
9. May establish new techniques to ensure the team meets its objectives.
10. Has a direct impact on team objectives as well as the objectives of related teams.
11. Ensure personal and team outcomes positively impact customer objectives.
12. Lead by example and model behaviors consistent with CBRE RISE values. Guide the team through the application of basic knowledge of practices and procedures, working to build consensus.

1. High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
2. In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
3. Ability to explain complex concepts or sensitive information.
4. Expert knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
5. Excellent organizational skills with a master-level inquisitive mindset.
6. Exceptional math skills, with the ability to calculate sophisticated figures such as percentages, discounts, and markups.