Facilities Contract - Vendor Services

CelcomDigi; Selangor; On-site; MYR 90,000 - 150,000; Full time

Job summary

CelcomDigi Malaysia is seeking a Facilities Contract & Vendor Services leader to govern facilities contracts, vendor performance, and related commercial activities across the network.

You will drive end-to-end procurement governance, manage contracts, monitor SLAs and KPIs, oversee risk, and ensure compliant, cost-efficient service delivery for workspace and facilities projects. This role requires strong collaboration with Finance, Legal, and Engineering teams.

Qualifications

• Minimum 3 years of relevant experience in Finance, Procurement, Contract Management or related fields.
• Experience in building, engineering, telecoms or asset-intensive industries is preferred.
• Hands-on experience in contract administration and procurement governance.

Responsibilities

• Procurement Governance & Centralized Control: act as accountable for facilities procurement, contracts, and vendor management nationwide.
• Contract Management & Commercial Structuring: lead negotiation and structuring of long-term contracts with key stakeholders.
• Vendor Performance & Risk Management: establish vendor scorecards, conduct due diligence and drive corrective actions.
• Project Oversight & Delivery Assurance: oversee major workspace projects ensuring KPIs, SLAs and budgets are met.
• Audit, Compliance & Controls: lead audits and implement controls to mitigate procurement and financial risks.
• Reporting, SOP & Process Excellence: develop templates, SOPs, and reports on vendor performance and procurement status.

Skills

Procurement governance

Vendor management

Contract negotiation

Data analysis

Project management

Stakeholder management

Regulatory/compliance

Education

Bachelor's degree in Finance

Contract/Law

Facilities/Building Management

Tools

SAP

Coupa

Oracle ERP

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsibility

Job Description

The Facilities Contract & Vendor Services role is responsible for managing and governing facilities-related contracts, vendor performance, commercial activities, and service delivery to ensure operational efficiency, cost effectiveness, and compliance with company policies and contractual requirements.

Responsibilities

Procurement Governance & Centralized Control

• Act as the single point of accountability for all facilities and workspace-related procurement, contracts, and vendor management activities nationwide.


• Establish and enforce procurement governance frameworks, ensuring compliance with corporate policies, financial controls, and regulatory requirements.


• Oversee end-to-end procurement lifecycle including sourcing, evaluation, contracting, and performance management.

Contract Management & Commercial Structuring

• Lead the negotiation and structuring of long-term contracts in collaboration with Procurement, Finance, and Legal teams.


• Ensure robust contract terms covering SLA, KPI, risk allocation, performance incentives, and compliance requirements.


• Manage contract lifecycle including renewals, amendments, dispute resolution, and termination strategies.

Vendor Performance & Risk Management

• Establish and manage vendor performance frameworks including SLA monitoring, KPI tracking, and periodic scorecards.


• Lead vendor registration, due diligence (IDD), audits, and performance reviews and drive escalation management and corrective action plans for underperforming vendors.

Project Oversight & Delivery Assurance

• Oversee and assess major project deliverables related to workspace and facilities, ensuring adherence to agreed KPIs, SLAs, timelines, and budgets.


• Conduct site inspections, desktop evaluations, and validation of vendor submissions for work orders and project execution for major projects.


• Ensure quality assurance and compliance to contract agreement on deliverables, SLA and terms applicable.

Audit, Compliance & Controls

• Lead periodic audits of procurement and vendor management processes to ensure full compliance with internal policies and external audit requirements.


• Develop and implement control measures to mitigate procurement, financial, and operational risks.

Reporting, SOP & Process Excellence

• Develop and standardize forms, templates, SOPs, and reporting frameworks to enhance governance and operational efficiency.


• Prepare structured management reports covering vendor performance, procurement status, cost tracking, and risk indicators

Requirements

• Minimum 3 years of relevant experience in Finance, Procurement, Contract Management, Legal, Quantity Surveying, Facilities Management, Building Services, Project Management, Engineering, or related fields.


• Experience in building, engineering, telecommunications, or other asset-intensive industries is preferred.


• Hands-on experience in contract administration, commercial management, procurement, or operational governance.


• Bachelor’s Degree in Finance, Contract/Law, Facilities Management, Quantity Surveying, Building Services, Project Management, Engineering, Science, or an equivalent discipline.


• Basic to intermediate understanding of contract management, commercial principles, and contract/legal terms.


• Good understanding of general management, operational administration, and governance processes.


• Proficiency in SAP, Coupa, Oracle, or other relevant ERP/procurement systems.


• Strong capability in data collation, analysis, validation, and forensic review, with good attention to detail.


• Intermediate to advanced project management knowledge, with the ability to manage timelines, deliverables, risks, and multiple stakeholders.


• Strong analytical, problem-solving, coordination, and stakeholder management skills.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.