F&B Host & Guest Experience Specialist

Hyatt Place Kuala Lumpur Bukit Jalil; Kuala Lumpur; On-site; MYR 22,000 - 39,000; Full time

Job summary

Hyatt Place Kuala Lumpur Bukit Jalil is seeking a Guest Service Host to deliver excellent F&B service to guests in the assigned place of work, ensuring courteous, professional and flexible service. You will contribute to a high standard of guest experience in a dynamic hotel environment.

Ideally with a hospitality-related diploma or degree, you will bring strong customer service and interpersonal communication skills to the role, helping maximize guest satisfaction while collaborating with team

Qualifications

• Good customer service, communications and interpersonal skills are a must.
• Hospitality or Tourism management degree or diploma preferred.

Responsibilities

• Provide excellent and consistent F&B service to guests.
• Serve Food & Beverage to guests in the assigned Place of Work, with courteous, professional and flexible service to maximize guest satisfaction.

Skills

Customer service

Interpersonal skills

Communications

Education

Hospitality or Tourism management degree/diploma

Job description

Hyatt Place Kuala Lumpur Bukit Jalil is seeking a Guest Service Host to deliver excellent F&B service to guests in the assigned place of work, ensuring courteous, professional and flexible service. You will contribute to a high standard of guest experience in a dynamic hotel environment.

Ideally with a hospitality-related diploma or degree, you will bring strong customer service and interpersonal communication skills to the role, helping maximize guest satisfaction while collaborating with team