F&B Area Manager

Agensi Pekerjaan EMA; Kota Sarang Semut; On-site; MYR 150,000 - 200,000; Full time

Job summary

Join a dynamic and youthful company redefining the dining experience in Malaysia as a pivotal Area Manager. With responsibility for overseeing multiple restaurants in Northern Malaysia, you will lead a talented team, ensuring operational excellence while empowering your managers. This role promises personal growth, a competitive remuneration package, and the chance to be part of a highly ambitious and rapidly expanding organization.

Benefits

Comprehensive allowance

Above market basic salary

Qualifications

• 5-8 years of experience in restaurant operations management.
• Able to communicate in Mandarin.
• Experience as Assistant Manager, Restaurant Manager or Regional Manager.

Responsibilities

• Lead and mentor restaurant managers for effective daily operations.
• Oversee adherence to brand standards and operational excellence.
• Analyze operational data and implement continuous improvement initiatives.

Skills

Leadership

Decision making

Coaching and mentoring

Empathy and sensitivity

Quality-focus mindset

Education

Bachelor's degree in Business Administration or Hospitality Management

Tools

Lean Six Sigma Green Belt/Black Belt

Inventory management

Budgeting and cost control

Scheduling

Job description

Get ready to be part of an exhilarating journey with a company that's making waves in the F&B industry in Malaysia. With a rapidly expanding network of outlets, our client is the mastermind behind a diverse array of Taiwanese food and coffee brands. They're not just growing; they're redefining the dining experience with their trailblazing spirit! Walking into their dining space, there's nothing short of ‘warm’ and ‘home’.

Don't trust us because we said so. Trust it yourself to talk to the top leaders of this company— the CEO and COO. They set the culture and reflect their ethos of care, warmth, and ambition.

Why you'll love working here:

Dynamic and Youthful Spirit:Work in a setting that's buzzing with energy and youthfulness. It's not just a job; it's a lifestyle where each day brings something new and exciting.

Empowerment and Growth: This is a highly experienced Taiwanese team who believes that their employees are their biggest superstars. They're committed to your development and success, empowering you to soar to new heights.

Be Part of the Boom: Join a company on a fast track to becoming publicly listed. Be a part of their ambitious vision and play a role in their explosive growth.

About the Role:

Step into a pivotal leadership role where your influence will span across Northern Malaysia, guiding their talented restaurant managers towards unparalleled success. You'll be the cornerstone in optimizing operational excellence, upholding the integrity of their brand, and ensuring consistent, exceptional guest experiences. At the heart of your mission, is the cultivation of workplace that radiates positivity and respect.

We're looking for someone who is:

Respectful: You'll lead with a deep-seated respect for individuals and teams, fostering an environment where every member feels valued and supported.

Committed: Your unwavering dedication to excellence will not only reflect in the quality of their services, but also in the growth and development of your team.

Ambitious: With a forward-thinking mindset, you'll embrace challenges and drive innovation, steering their operations towards groundbreaking achievements.

Key Responsibilities:

You will lead, mentor, and empower a team of restaurant managers to ensure smooth and efficient day-to-day operations of the restaurant to deliver exceptional dining experiences and drive continuous improvement. Key responsibilities include:

Oversee restaurant operations (30%): Manage daily operations across multiple restaurants in Alor Setar, Sungai Petani, and Ipoh, ensuring adherence to brand standards, SOPs, and quality control measures.

Lead and empower restaurant managers (20%): Provide mentorship and guidance to restaurant managers, foster a culture of teamwork, collaboration, and professional growth.

Champion team success (20%): Proactively identify and address restaurant manager concerns, troubleshoot operational challenges, and offer solutions to drive continuous improvement.

Manage inventory and supplies (10%): Oversee inventory management, forecasting, procurement, and cost control measures to minimise waste and ensure optimal stock levels.

Identify and implement improvements (10%): Analyse operational data, identify areas for optimisation, and implement process improvement initiatives to enhance efficiency and productivity.

Stay abreast of industry trends (10%): Remain informed about industry trends, technological advancements, and best practices to continuously enhance operations and the restaurant’s standards in food quality, service, ambiance, and overall guest experience.

Requirements

Bachelor's degree in a relevant field, like Business Administration, Hospitality Management, Culinary Arts, or other related disciplines

Minimum 5 – 8 years of experience in restaurant operations management

Previous experience as an Assistant Manager, Restaurant Manager, Regional Manager, or have held Corporate Operations-related roles, focusing on training, development, quality assurance, or new store openings. Gained experience in specific areas like kitchen operations, service, guest relations, catering, hospitality management, led multiple restaurants within a chain, and/or managed regional operations

Able to communicate in Mandarin as you will deal with Taiwanese management team and counterparts

Knowledge in most of the following: Food safety, operations management, Halal certification, Lean Six Sigma Green Belt/Black Belt, leadership, process optimization, inventory management, scheduling, staffing, budgeting, cost control

Coaching and mentoring

Decision making

Planning and organizing with good time management

Leadership

Empathy and sensitivity

Quality-focus mindset

Good-to-know

This role requires frequent travel (average once every 2 - 3 days) to different restaurant across Northern region.

Reporting directly to Operations Manager of the HQ in KL

Key evaluation metrics: Attitude and core values

Remuneration package: Above the market basic salary + comprehensive allowance

Hit that APPLY button now and we will talk to you soon (within 7 business days if you are qualified — we are super fast!)

Everyone who fulfills the above requirements and think you have the right skills and competencies are VERY much welcome to apply!

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Food and Beverage Area Manager?

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