F&A/BPO SME - Associate Director

Avasant; Batu Pahat; Remote; MYR 120,000 - 180,000; Full time

Job summary

A leading company seeks an F&A/BPO SME to lead complex consulting projects focused on enterprise transformation strategies. The ideal candidate will have extensive experience in IT consulting and operations management, with a strong ability to manage client relationships and deliver measurable improvements. This role requires excellent communication skills and the ability to work independently in a fast-paced environment, with travel expectations of approximately 80%.

Qualifications

• 7-10 years in IT consulting, management consulting or operations management.
• Experience in Business Process Services/Transformation.
• Skills in developing financial business cases and risk modeling.

Responsibilities

• Lead delivery of complex consulting engagements focusing on enterprise transformation.
• Manage client relationships and ensure satisfaction while meeting expectations.
• Develop RFP statements of work, financials, and service levels.

Skills

Communication

Leadership

Client Management

Project Management

Business Development

Education

Bachelor’s degree in Computer Sciences or related fields

Advanced degree in Computer Sciences, Business or related field

Job description

Position Title: F&A/BPO SME

Location: USA/India (remote acceptable)

Description: Independently lead the delivery of complex consulting engagements and work streams for large enterprises, focusing on enterprise transformation and optimization strategies. These engagements have multi-faceted objectives impacts including business, technical, organizational, operational, and cost reduction impacts.

Educational And Certification Requirements

• Bachelor’s degree from a top-rated school, with focus in Computer Sciences or related fields, required
• Advanced degree in Computer Sciences, Business or related field preferred
• Industry recognized certifications in business analysis, process design, user experience and project management preferred
  
  

Experience

• 7-10 years of IT consulting, management consulting and/or operations management, in a consulting firm or professional services group in software/tools vendor
• Experience in Business Process Services/Transformation
• Experience managing and developing client relationships, ensuring client satisfaction, managing client expectations, and mining client accounts
• Developing a financial business case, risk modeling, and strategies around business transformation, digital technologies and strategic sourcing
• Developing RFP statements of work, financials, service levels, and terms & conditions
• Performing risk analysis and due diligence on technology provider qualifications
• Managing provider relationships & liaison during technology & services transactions
• Direct hands-on experience in architecting, executing and managing transition planning and transition support activities
• Deep knowledge of the market for process and IT automation technologies, business process management solutions, and integration software
• Experience with creating business cases for transformation and modernization, including analysis of both total cost of ownership and potential cost and revenue impacts of the transformation
• Experience managing large budgets and ensuring timeliness, quality, and cost of engagements
• Support of intellectual capital in new growth areas
• Support of proposal development
  
  

Other Requirements

• Excellent communication and presentation skills, both written and verbal
• Exceptional interpersonal and client skills, with a demonstrated ability to gain the confidence and respect of senior level executives
• Demonstrated leadership, client management, project management and business development skills
• Able to work independently in a fast-paced environment
• Willingness to travel approximately 80% of the time
  
  

This is a hands-on consulting delivery role. Resumes for sales or business development resources, or resumes with a predominantly sales or business development focus, will not be considered.

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