Export Sales Executive (Mandarin Speaking)

Melamine Marketing; Johor Bahru; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic individual to act as the main point of contact for China Export Customers. This role involves managing communications in Mandarin and English, handling customer inquiries, and preparing accurate quotations for international clients. You will own the Pricing Framework for new project requests, ensuring profitability and consistency. If you have strong export sales experience and a passion for international trade, this is a fantastic opportunity to contribute to a growing team in a supportive environment.

Qualifications

• 2-3 years experience in export sales with strong knowledge of documentation.
• Diploma or degree in Business, Marketing, or related field.

Responsibilities

• Manage communications with China Export Customers in Mandarin and English.
• Prepare quotations and Proforma Invoices for international clients.
• Support operations in maintaining international trade compliance.

Skills

Export Documentation

Customer Coordination

Communication Skills

Problem-Solving Skills

Mandarin Proficiency

English Proficiency

Bahasa Proficiency

Education

Diploma in Business

Degree in Marketing

Degree in International Trade

Tools

ERP System

Job description

Act as the main point of contact for China Export Customers, managing all communications in Mandarin and English (spoken & written).

Handle customer inquiries, process orders, and manage complaints with professionalism and efficiency.

Prepare accurate and timely quotations and Proforma Invoices for international clients.

Own and manage our Pricing Framework for all new project requests, ensuring pricing consistency and profitability.

Provide regular updates to customers on order and shipment status.

Liaise with internal teams to ensure order accuracy and timely delivery.

Support the operations team in implementing and maintaining international trade compliance procedures.

Maintain precise customer records and transactions within the ERP system.

Undertake any other ad-hoc duties as assigned.

Competencies Requirements (Knowledge, Skills and Abilities)

• Diploma/Degree in Business, Marketing, International Trade, or a related field.
• 2–3 years of experience in export sales.
• Strong knowledge of export documentation and customer coordination.
• Good communication, coordination, and problem-solving skills.
• Spoken and written proficiency in English, Mandarin, and Bahasa.