Export Officer (Taiping, Perak)

Spritzer Bhd; Taiping; On-site; MYR 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an Export Officer to join their team in Taiping, Perak. This role involves managing export orders, coordinating shipments, and ensuring compliance with regulations. The ideal candidate will possess strong communication skills in English, Bahasa Melayu, and Mandarin, along with a diploma or relevant qualification. Fresh graduates are welcome to apply! Join a dynamic environment where your contributions will help drive the company's growth and success in the international market.

Qualifications

• Minimum Diploma or relevant qualification required.
• Fresh graduates are encouraged to apply.

Responsibilities

• Handle and process export orders and customer inquiries promptly.
• Manage shipping and export documentation, ensuring accuracy.
• Coordinate with Supply Chain and Operations for smooth order processing.

Skills

Sales Experience

Customer Service

International Shipping

Microsoft Office

Mathematical Skills

Proficiency in English

Proficiency in Bahasa Melayu

Proficiency in Mandarin

Education

Diploma or Relevant Qualification

Tools

Epicor

Job description

We're looking to add an Export Officer located in Taiping, Perak to support our teams and contribute to our growth.

Job Descriptions:

1. Handle and process export orders and customer inquiries promptly and properly. Follow up on new and repeat orders.
2. Check purchase orders (PO) to ensure accuracy and clarity before processing.
3. Plan shipment and loading dates according to customer requirements, capacity, port closing times, and buffer periods.
4. Coordinate with the Supply Chain and Operations teams to ensure smooth processing of orders.
5. Ensure vessel bookings are correctly made as per plan.
6. Verify sales orders (SO) for accuracy.
7. Monitor container movements and production output to meet loading schedules and avoid extra charges.
8. Manage shipping and export documentation, ensuring timely and correct application and renewal.
9. Update customers on shipping arrangements.
10. Maintain current information on tariffs, licenses, and restrictions.
11. Compile and send shipping/export documents to customers as required.
12. Verify invoice accuracy.
13. Handle customer complaints promptly following proper procedures.
14. Ensure correct HS Codes are used in documentation.
15. Maintain accurate records and reports for review and compliance, including ISO requirements.
16. Prepare reports for analysis and decision-making.
17. Assist with artwork development and requests for new customer or product codes in Epicor.
18. Handle payment collection and tracking according to agreed terms.
19. Propose mixed container loads to customers when necessary.
20. Research global markets and regulations.
21. Arrange delivery of samples to customers as needed.
22. Continuously seek improvements in daily tasks.
23. Assist the HOD in other export activities and cover team members when absent.
24. Discuss and seek approval from HOD on operational matters.
25. Perform other duties as assigned by management.

Skills and Personalities:

• Minimum Diploma or relevant qualification.
• Fresh graduates are encouraged to apply.
• Experience in sales, marketing, customer service, and international shipping is a plus.
• Proficient in English, Bahasa Melayu, and Mandarin; good mathematical skills.
• Proficient in Microsoft Office.
• Mandarin speaking is an added value.

Apply for this job. We will contact you soon. (Please submit your file in PDF or Word, not exceeding 5 MB.)