Experienced Office Technical Assistant

Cooling Precision Services Sdn Bhd; Kota Kinabalu; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the repair and servicing industry is seeking an organized and technically proficient Office Technical Assistant to support their operations in Kota Kinabalu. The role involves managing service requests, coordinating repairs, and maintaining service records. Candidates should possess a diploma in a related field and have at least 2 years of relevant experience. This position offers a competitive salary, health coverage, and opportunities for professional development.

Benefits

Health and PA insurance coverage

Paid time off and holidays

Opportunities for professional development and training

Qualifications

• Minimum of 2 years experience in a technical or administrative support role.
• Proficiency in office software and strong customer service abilities.
• Ability to manage service requests efficiently.

Responsibilities

• Assist in managing service requests and scheduling repairs.
• Maintain records related to equipment servicing and prepare technical reports.
• Support procurement activities for spare parts and inventories.

Skills

Organizational skills

Problem-solving skills

Communication

Customer service abilities

Multitasking

Education

Diploma or degree in a relevant technical or administrative field

Tools

Microsoft Office Suite

Industry-specific software

Job description

Job Title: Office Technical Assistant (Repair & Servicing Industry)
Location: Kota Kinabalu, Sabah
Job Type: Full-time
Job Summary:
We are looking for a highly organized and technically proficient Office Technical Assistant to support our repair and servicing operations. If you have experience in administrative and technical coordination within a service-based industry, we encourage you to apply!
Key Responsibilities:
• Assist in managing service requests, scheduling repairs, and coordinating technician assignments.
• Maintain and update records related to equipment servicing, repairs, and maintenance schedules.
• Prepare technical reports, invoices, and documentation for service jobs.
• Communicate with customers regarding service updates, quotations, and follow-ups.
• Support procurement activities by tracking spare parts inventory and ordering supplies.
• Ensure compliance with industry regulations and company policies.
• Provide basic troubleshooting assistance for office equipment and IT-related issues.
Qualifications:
• Diploma or degree in a relevant technical or administrative field.
• Minimum of 2 years of experience in a technical or administrative support role, preferably in the repair and servicing industry.
• Proficiency in Microsoft Office Suite and industry-specific software.
• Strong organizational and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
Benefits:
• Competitive salary based on experience.
• Health and PA insurance coverage.
• Paid time off and holidays.
• Opportunities for professional development and training.
How to Apply:
Interested candidates are invited to submit their applications, including a resume and cover letter detailing their experience and qualifications, to [] with the subject line "Office Technical Assistant Application."

Job Info & Requirement

Contract Type Full-time

Job Type Non-Executive

Experience Level 1-3 years

Job Categories Customer Svc/Call Centre

Language Required English, Bahasa Malaysia, Mandarin/Cantonese

Nationality Preferred Malaysians Only

All Genders

Own Transport Car/Van

Salary & Other benefits

RM 1,700 to RM 2,000 per month

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