Experience Studies Analyst (L&H)

Swiss Re - Schweizerische Rückversicherungs-Gesellschaft; Kuala Lumpur; On-site; MYR 45,000 - 67,000; Full time

Job summary

Swiss Re Kuala Lumpur hosts an ES Centre focused on Experience Studies, offering hands-on exposure to actuarial analytics and R programming. You will learn to build analytical tools, test platform features, and develop dashboards that drive insights for risk management.

Gain experience across markets, contribute to learning materials, and collaborate with colleagues worldwide while supporting data quality and KPI reliability in Experience Studies.

Qualifications

• Degree in Actuarial Science, Mathematics, Statistics, Data Science, CS or related quantitative field.
• Strong analytical and problem-solving skills with data experience.
• Interest in actuarial analysis, data, technology and programming.
• Proactive, curious and eager to learn new concepts.

Responsibilities

• Apply actuarial concepts and programming to build reusable analytical solutions in R.
• Test new platform features and suggest UX and quality improvements.
• Develop dashboards and visualisations for operational insights.
• Collaborate with actuaries and technologists across markets to shape ESP future.
• Create learning materials on experience studies and share knowledge globally.

Skills

Analytical skills

Problem solving

Communication skills

Team collaboration

Education

Degree in Actuarial Science, Mathematics, Statistics, Data Science, Computer Science

Tools

R programming

Excel

SQL

Job description

We are the L&H Experience Studies Centre (ES Centre), part of L&H Pricing & Portfolio Performance (PPP) within the Chief Underwriting Office (CUO). PPP brings together pricing expertise and portfolio oversight to support effective risk management, sustainable profitability , and strong performance across both new business and in-force portfolios.

The ES Centre act s as an in-house Experience Studies global solutions provider, delivering the platforms, tools, methodologies, and expertise that support the production of Experience Studies for traditional L&H business globally. Through the development and continuous enhancement of the Experience Studies Platform (ESP), we enable teams worldwide to perform efficient, consistent, and high-quality E xperience S tudies.

About the Role

This is a junior role for someone who is curious, proactive, and keen to learn. With guidance and on-the-job training, you will help develop and improve analytical tools, platforms, and methodologies that support Experience Studies across L&H. You will gain hands-on experience in actuarial analysis, R programming, platform testing, reporting, and user support while working with actuarial and technology colleagues globally.

Key Responsibilities

Actuarial Analytics and Tool Development

Apply actuarial concepts and programming skills to build reusable analytical solutions, primarily in R.

Test new platform features and contribute ideas that improve the user experience and solution quality.

Explore opportunities to automate processes and introduce emerging analytical techniques and best practices.

Experience Studies Operational Analytics

Deliver meaningful operational insights that help leaders understand Experience Studies activity, demand patterns, resource utilisation, and service performance.

Build and enhance interactive dashboards and visualisations that enable stakeholders to monitor performance and make informed decisions.

Investigate data anomalies, reporting challenges, and workflow bottlenecks, driving improvements in data quality and KPI reliability.

Work alongside actuaries, technology specialists, and stakeholders across different markets to shape the future of the Experience Studies Platform.

Gain exposure to how actuarial analysis is delivered at scale across a global organisation.

Learning and Knowledge Sharing

Create engaging learning materials on experience studies, actuarial methodologies, and the common R calculation engine.

Share knowledge with actuaries and experience studies practitioners around the world.

Support platform users, solve practical problems, and turn their feedback into meaningful improvements.

About You

Degree in Actuarial Science, Mathematics, Statistics, Data Science, Computer Science, or a related quantitative discipline.

Strong analytical and problem-solving skills with the ability to investigate issues and work with data.

Interest or experience in actuarial analysis, data, technology, and programming.

Proactive, curious, and willing to learn new concepts and skills.

Strong attention to detail and commitment to delivering high-quality work.

Good communication and collaboration skills, with the ability to work effectively in a global team environment.

Takes ownership of assigned tasks and follows through on commitments .

Exposure to R or another programming language.

Knowledge of data visualisation, dashboards, or analytical tools.

Understanding of Life & Health insurance products, actuarial concepts, or experience studies.

Experience with automation, data quality analysis, or reporting.

Interest in developing training materials, sharing knowledge, and supporting users.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

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