Experience Design Consultant

GrowthOps Asia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

GrowthOps Asia in Kuala Lumpur is looking for an experienced Experience Designer to lead the design process for various client projects. The ideal candidate will have 3-5 years of experience in digital design and a strong portfolio showcasing successful projects.

The role involves planning user research, collaborating with teams, and delivering high-quality design outputs using tools like Figma. Creative problem-solving skills and a strong understanding of user needs are essential.

Qualifications

• 3-5 years of professional experience in digital and experience design.
• Experience with Figma and Adobe Creative Suites.
• Strong portfolio showcasing successful experience design projects.

Responsibilities

• Lead the experience design process for various projects.
• Plan and implement user research strategies and methodologies.
• Create experiences based on customer/user needs and client goals.

Skills

User research

Analytical skills

Figma

Design thinking

Tools

Adobe Creative Suites

Job description

About your new role!

• Lead the experience design process for various projects, ensuring high-quality deliverables that meet client objectives.
• Execute strategy and deliver initiatives utilizing our creative, marketing and technology capabilities as an organization.
• Participate in concept sessions leveraging user research and data-driven design thinking.
• Plan and implement user research strategies and methodologies.
• Use a diverse set of UX research tools.
• Conduct primary and secondary user research (quantitative and qualitative research).
• Introduce trends and best practices across experiences, industries, and channels.
• Create experiences that are driven by customer/user needs while taking into consideration our client’s business goals, creative design, and technical feasibility.
• Perform usability studies with consumers.
• Mentor and coach junior UX on the team.
• Delivery of concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, and prototypes with relevant tools such as Figma.
• Collaborate with client counterparts and external vendors for project delivery.
• Collaborate effectively with multi-disciplinary teams both internally and externally.
• Communicate the experience and articulate design considerations and trade-offs.

What We'd Love To See From You

• 3-5 years of professional experience in digital and experience design, with a focus on both IT and creative agency environments.
• Experience with Figma, Adobe Creative Suites or similar tools.
• Proven experience delivering concepts, personas, user journeys, user flows, wireframes, prototypes, etc.
• Exceptional communication skills and presentation skills.
• Excellent collaboration skills to deliver work with different teams and clients.
• A self-starter who is keen to solve problems creatively.
• Strong portfolio showcasing a range of successful experience design projects and solutions.
• Experience in gathering and using data through platforms such as AA, GA, etc. to better enhance design decisions.
• Knowledge of frontend development technologies (HTML, CSS and Javascript), accessibility standards and best practices (WCAG) is a plus.

Must have skills

• User research
• Analytical skills
• Figma or relevant design software
• Design thinking