Executive, WM & TM SAP Analyst

Daimler Trucks North America LLC; Puchong; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading company in the automotive industry is seeking an Executive WM & TM SAP Analyst to drive improvements in Aftersales and Logistics operations. The ideal candidate will excel at requirement gathering, solution design, and stakeholder engagement. This role requires strong analytical skills, experience in SAP modules, and the ability to work effectively within diverse teams on international projects.

Qualifications

• 1-3 years of experience in Business Analysis or a similar role.
• In-depth knowledge of SAP EWM and TM modules.
• Experience in both Agile and Waterfall methodologies.

Responsibilities

• Lead requirement gathering and analysis for Aftersales/Logistics.
• Design solutions for complex business challenges.
• Develop test cases and oversee User Acceptance Testing (UAT).

Skills

Analytical & Problem-Solving Skills

Communication Skills

Organizational Skills

Education

Bachelor’s degree in business administration, Information Technology, Computer Science

Tools

JIRA

Confluence

Job description

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Job Description - Executive, WM & TM SAP Analyst (MER0003OFM)

Job Description

Description

Responsibilities & Key Outcomes:

• Requirement Gathering & Analysis: Lead the process of gathering and analyzing Aftersales/Logistics business requirements by engaging with key stakeholders. Translate these requirements into clear, actionable functional specifications to support system implementation and improvements.
• Solution Design: Assess complex business challenges and collaborate with technical teams to design and validate innovative and efficient solutions. Ensure proposed solutions align with business objectives and enhance system capabilities.
• Process Improvement: Continuously evaluate current business processes and systems to identify opportunities for optimization. Recommend and implement process improvements aimed at increasing operational efficiency and effectiveness.
• Stakeholder Engagement: Serve as the primary liaison between business and technical teams, ensuring effective communication, alignment, and understanding throughout the entire project lifecycle. Facilitate discussions to clarify requirements and expectations, ensuring successful project/demand delivery.
• Quality Assurance: Develop comprehensive test cases and oversee User Acceptance Testing (UAT) to ensure that solutions meet business requirements, quality standards, and best practices. Facilitate troubleshooting and validation processes to ensure high-quality deliverables.
• Documentation: Prepare and maintain thorough documentation for all implemented solutions, including process flows, system designs, functional specifications, and user manuals. Ensure all documentation is up-to-date and easily accessible for reference by business and technical teams.

Qualifications

Education & Experience:

• Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field.
• A minimum of 1-3 years of experience in a Business Analyst, Solution Analyst, or similar role.
• Proven experience working on international projects, with a focus on project management and coordination across diverse teams.

Specific Knowledge & Skills:

• Expert Knowledge of SAP Modules: In-depth understanding and hands-on experience with SAP Enterprise Warehouse Management (EWM) and Transportation Management (TM) modules.
• Business Analysis & Solution Design: Demonstrated experience in business analysis, solution design, or a related role, ideally within the automotive industry and with a specific focus on aftersales processes.
• Analytical & Problem-Solving Skills: Strong analytical capabilities with a keen eye for detail, critical thinking, and problem-solving skills to address complex business challenges.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex concepts clearly and effectively to both technical and non-technical stakeholders.
• Proactive & Self-Motivated: Self-driven, with the ability to take initiative in learning new systems and tools, as well as the ability to adapt to changes in the business environment.
• Methodology Experience: Practical experience with both Agile and Waterfall project management methodologies, ensuring flexible and effective delivery. Experience gained in using the supported tools JIRA and Confluence.
• Organizational Skills: Excellent planning, organizational, and time management abilities, with a proven track record of managing multiple tasks and deadlines efficiently.