Executive, Student Services

INTI International College Subang; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading higher education institution seeks a Student Services Executive to enhance student experiences through effective support and engagement strategies. Responsibilities include managing activities, coordinating publications, and fostering student needs. Ideal candidates should hold a relevant bachelor's degree and possess strong communication skills.

Qualifications

• Minimum Bachelor's degree in business administration or related field.
• Preferred experience in education industry, especially with young adults.
• Strong proficiency in English, proficiency in Mandarin is advantageous.

Responsibilities

• Support daily operations in student activities and manage vendor communications.
• Develop publications like the Students' Handbook and maintain department web pages.
• Monitor international students’ attendance and provide comprehensive welfare support.

Skills

Communication

Interpersonal Skills

Emotional Intelligence

Problem Solving

Teamwork

Education

Bachelor's Degree in Business Administration or related field

Job description

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Responsible for supporting daily operations in areas of student activities, manage external vendors communication, student clubs and integrating Student Services into student success strategies.

Facilitate to create, maintain, and coordinate department publications such as the Students' Handbook and updates to relevant web pages (INTI Digital Hub) and ensure all publications meet corporate communications guidelines and standards, and to integrate new technologies, online social media, and virtual communities into the overall student experience.

Aid the relevant department/person in developing assessment instruments and surveys as well data reporting forms for the division of student services.

Assist Management, faculty, staff, dean, and other college personnel in addressing, respond to and resolve student problems (conduct, and mental health), the investigation and resolution of student complaints, and the development and management of student facilities and dynamic common spaces throughout the campus to foster campus community.

Support the development of student organizations, activities, services, and leadership opportunities that meet student needs, including new student orientation and other community-wide events and initiatives to transform students' lives and to increase student engagement and retention

Support Student Services on various campus-wide committees and task forces.

Collaborate with other departments and faculties in the process of presenting various awards and recognition initiatives to showcase and highlight student accomplishments and achievements, both curricular and co-curricular.

Monitoring International students’ attendance and track on their whereabout

Deliver comprehensive and effective welfare support services for all students by offering individual advice, guidance and support.

To work closely across teams to ensure an excellent student experience

Perform any other duties as assigned by Superior from time to time.

Requirements :

Minimum Bachelor’s degree holder in such as business administration or any related field

Candidates with relevant working experience in education industry preferred, especially those with experience working with young adults

Strong proficiency in English (written and spoken)

Proficiency in Mandarin is an advantage for effectively communicating with Mandarin-speaking individuals.

Has good interpersonal skills and the ability to work effectively with all levels of the organization.

Good communication skills and high emotional intelligence abilities.

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• Executive, Career Services

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Your application will include the following questions:

Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? How many years' experience do you have as a Student Services Executive? What's your expected monthly basic salary? How would you rate your English language skills? How much notice are you required to give your current employer? Which of the following languages are you fluent in? How many years' experience do you have in event management?

At INTI International University & Colleges, our commitment to cultivating future professionals through dynamic and hands-on learning experiences is only possible with the dedication of our faculty and staff. Joining us, you will be a part of an institution with a strong culture that encourages open communication and teamwork. Whether you are sharing your professional experience and academic knowledge as a faculty member or impacting the lives of highly motivated learners as a staff member, you can make a difference at INTI International University & Colleges.

INTI is part of Laureate International University. Laureate International University is the largest global network of degree-granting higher education institutions, with more than one million students enrolled across more than 70 institutions in 25 countries at more than 200 campuses and online.

Laureate offers high-quality, career-oriented undergraduate, graduate and specialized degree programs in a wide range of academic disciplines including architecture, business, design, education, engineering, health sciences, medicine, law, and hospitality management.

Laureate believes society is best served when its students, professors and employees use their collective skills and experiences to create positive and enduring change. This commitment is expressed through the company’s philosophy of being ‘Here for Good’ and is represented by its status as a certified B Corporation and conversion in 2015 to a U.S. Public Benefit Corporation, a new class of corporation committed to creating a positive impact on society.

At INTI International University & Colleges, our commitment to cultivating future professionals through dynamic and hands-on learning experiences is only possible with the dedication of our faculty and staff. Joining us, you will be a part of an institution with a strong culture that encourages open communication and teamwork. Whether you are sharing your professional experience and academic knowledge as a faculty member or impacting the lives of highly motivated learners as a staff member, you can make a difference at INTI International University & Colleges.

INTI is part of Laureate International University. Laureate International University is the largest global network of degree-granting higher education institutions, with more than one million students enrolled across more than 70 institutions in 25 countries at more than 200 campuses and online.

Laureate offers high-quality, career-oriented undergraduate, graduate and specialized degree programs in a wide range of academic disciplines including architecture, business, design, education, engineering, health sciences, medicine, law, and hospitality management.

Laureate believes society is best served when its students, professors and employees use their collective skills and experiences to create positive and enduring change. This commitment is expressed through the company’s philosophy of being ‘Here for Good’ and is represented by its status as a certified B Corporation and conversion in 2015 to a U.S. Public Benefit Corporation, a new class of corporation committed to creating a positive impact on society.

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