Executive - Shipping & Documentation

Bunge; Pasir Gudang; On-site; MYR 35,000 - 50,000; Full time

Job summary

A leading company in the export sector seeks a professional to manage documentation and support operations in supply chain processes. This role involves preparing shipping instructions, ensuring accuracy in invoices, and managing compliance to enhance customer satisfaction. The ideal candidate should possess strong analytical skills and relevant experience in supply chain or order management.

Qualifications

• More than 2 years of experience in supply chain, sales, or order management.
• Proficiency in SAP and strong supply chain knowledge.
• Experience in managing compliance issues.

Responsibilities

• Responsible for preparing documents for export shipment.
• Ensures the accuracy of invoices and timely processing of documents.
• Follows up on reports from external labs to ensure compliance.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Education

Diploma or higher in a related field

Tools

SAP system

Job description

Overview

• Prepares documents and forms to move goods efficiently through export steps and procedures.
• Responsible for the accuracy of invoices.
• Ensures timely processing of export shipment documents.

Details

• Prepare shipping instructions and send to agents/shipping lines.
• Review letter of credit as required and request amendments from OM if necessary.
• Prepare a full set of documents (Invoice, Packing List, COA, CEPT forms, etc.) according to customer requests.
• Prepare Bill of Exchange and send documents to banks for Letter of Credit and D/P. Courier completed documents directly to customers.
• Send shipment tender to customer once SOB is confirmed. Scan the full set of documents to the customer.
• Apply for preferential Certificate of Origin through MITI online system; upon approval, print and send endorsement documents to the customer.
• Apply for manual insurance certificates for sanction countries; others via online system (MARSH CARGO).
• Proceed with insurance claims when necessary.
• Follow up on reports from external labs (Heavy Metal Certificate and Analysis Certificate) with QC to ensure timely sample sending and receipt of final reports before vessel arrival.
• Scan all shipping documents using GLOBODOX linked to the intranet.
• File all copy documents, including K2 (original export permit).

Requirements

• Diploma or higher in a related field.
• More than 2 years of experience in supply chain, sales, or order management.
• Proficiency in SAP system and supply chain knowledge.
• Well-versed in handling sales orders and data entry.
• Strong analytical and problem-solving skills.
• Ability to provide insights to support operations and development.
• Knowledge of order management systems, booking, and EDI.
• Excellent interpersonal skills to handle customer issues and ensure satisfaction.
• Experience in managing compliance issues and handling customer complaints.