Executive, Service Delivery (1 Year Contract)

Canon Marketing (Malaysia) Sdn. Bhd.; Shah Alam; On-site; MYR 30,000 - 60,000; Full time

Job summary

An exhilarating opportunity awaits as an Executive in Service Delivery at a leading organization. This role is pivotal in enhancing service delivery operations and ensuring customer satisfaction. You will coordinate daily operations, collaborate with teams, and analyze performance metrics to drive improvements. With a focus on organizational skills and a customer-centric mindset, you'll thrive in a dynamic environment that values your contributions. Join a supportive workplace that offers competitive remuneration, career development, and comprehensive healthcare benefits. Embrace this chance to make a difference!

Benefits

Competitive remuneration package

Career development opportunities

Comprehensive healthcare coverage

Employee discounts on products

Qualifications

• 2+ years in an administrative or service delivery role.
• Strong organizational skills and ability to prioritize tasks.

Responsibilities

• Oversee daily service delivery operations for efficiency.
• Collaborate with teams to enhance service delivery processes.

Skills

Organizational Skills

Multitasking

Communication Skills

Microsoft Excel

Customer Service

Tools

Microsoft Office Suite

Job description

An exhilarating opportunity has emerged for an Executive, Service Delivery (1 Year Contract) to join the team at Canon Marketing (Malaysia) Sdn Bhd. This contract position is crucial in bolstering the overall service delivery operations of the organization.

Key Responsibilities

1. Oversee and coordinate daily service delivery operations to ensure efficient and prompt service to customers.
2. Collaborate with internal teams and external partners to ensure seamless service delivery processes.
3. Track and analyze service delivery performance metrics to identify areas for improvement.
4. Provide administrative support for the service delivery function, including documentation, scheduling, and record management.
5. Assist in the rollout of new service delivery initiatives and process improvements.
6. Perform additional ad-hoc tasks to support the service delivery function as needed.

What We're Looking For

1. At least 2 years of experience in an administrative or service delivery role, preferably in a fast-paced, customer-facing environment.
2. Strong organizational and multitasking skills with the ability to prioritize effectively.
3. Excellent communication and interpersonal skills for engaging with diverse stakeholders.
4. Proficiency in Microsoft Office Suite, especially Excel, for data analysis and reporting.
5. A customer-centric mindset and a commitment to high-quality service.
6. Willingness to deliver presentations.
7. Ability to work independently and as part of a team.
8. Must have personal transportation for travel purposes.

What We Offer

At Canon Marketing (Malaysia) Sdn Bhd, we foster a supportive and fulfilling work environment. Our key benefits include:

• Competitive remuneration package
• Opportunities for career development and training
• Comprehensive healthcare and insurance coverage
• Employee discounts on Canon products and services

If you're eager to embrace this exciting opportunity, apply today and join our dynamic team!

Apply now