Executive, Service Delivery (1 Year Contract)

Canon; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology company in Selangor is looking for an Executive, Service Delivery for a 1-year contract. The role involves managing daily service delivery operations, collaborating with teams, and analyzing performance metrics. The ideal candidate has 2 years of experience in a relevant role, strong organizational skills, and is proficient in Microsoft Office. This position offers a competitive remuneration package and opportunities for growth.

Benefits

Competitive remuneration package

Opportunities for career development and training

Comprehensive healthcare and insurance coverage

Employee discounts on Canon products and services

Qualifications

• 2 years experience in an administrative or service delivery role.
• Valid driving license and own transportation for travel.
• Customer-centric mindset and commitment to high-quality service.

Responsibilities

• Oversee daily service delivery operations to ensure efficiency.
• Collaborate with teams and partners for seamless service delivery.
• Track and analyze service delivery performance metrics.
• Offer administrative support including documentation and record management.
• Assist in rollout of new service delivery initiatives.

Skills

Microsoft Office proficiency

Multitasking

Strong organizational skills

Data analysis and reporting

Multilingual abilities

Education

Diploma/Degree in Computer Science/IT

Job description

Executive, Service Delivery (1 Year Contract)

An exhilarating opportunity has emerged for a Executive, Service Delivery to join the team at Canon Marketing (Malaysia) Sdn Bhd. This contract position is crucial in bolstering the overall service delivery operations of the organization.

Key Responsibilities

• Overseeing and coordinating daily service delivery operations to guarantee efficient and prompt service to customers.
• Collaborating with various internal teams and external partners to ensure seamless service delivery processes.
• Tracking and analyzing service delivery performance metrics to pinpoint areas of improvement.
• Offering administrative assistance for the service delivery function, encompassing documentation, scheduling, and record management.
• Aiding in the rollout of new service delivery initiatives and process improvements.

What we’re looking for

• Education: Diploma/Degree in Computer Science/IT (preferred) or equivalent experience
• Experience: 2 years in an administrative or service delivery role
• Skills: Microsoft Office proficiency (especially Excel for data analysis and reporting), multitasking, strong organizational, deliver presentations and multilingual abilities (English, Bahasa Malaysia, Mandarin advantage)
• Requirements: Valid driving license and own transportation for travel purposes and a customer-centric mindset and a commitment to delivering high-quality service

What we offer

At Canon Marketing (Malaysia) Sdn Bhd, we aim to foster a supportive and fulfilling work environment for our employees. Here are some of the key benefits we provide:

• Competitive remuneration package
• Remuneration package commensurate with candidate’s qualifications and experience
• Opportunities for career development and training
• Comprehensive healthcare and insurance coverage
• Employee discounts on Canon products and services

If you’re eager to embrace this exciting opportunity, apply today and join our dynamic team!

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